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Cable Modem Troubleshooting: Arris/Touchstone CM300

Cable Modems

Light patterns, images, manuals and more helpful info for the Arris/Touchstone CM300 cable modem –

Manufacturer: Arris/Touchstone Model: CM300
click to enlarge
click to enlarge
Modem Light Indicators
Power

Off – No power to modem.
Solid – Modem acquired or Power-on self test.
Flashing – Any other status (ie. Scanning downstream, ranging…)

Online

Flashing – Standby switch active or Obtaining data IP address (DHCP)
Solid – Modem acquired and ready to transmit data.

Cable Flashing – Indicates activity over cable interface or Scanning for downstream carrier.
Solid – Ranging, obtaining data IP address, downloading, or acquired with no activity.
USB

Off – USB connection not detected.
Solid – USB connection detected.
Flashing – Indicates activity over USB interface.

Ethernet

Off – Ethernet connection not detected.
Solid – Ethernet connection detected.
Flashing – Indicates activity over Ethernet interface.

Notes and Useful Information:

Installation and User Manual
Manufacturer Product Website (no modem support on manufacturer site)

Posted in Cable Modems.

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2 Responses

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  1. rosa carmen says

    tengo una consulta… mi moden es arris pero cada qe lo prendo se queda un monton de tiempo parpadenado en Online y no pasa a Link…luego que lo prendo y apago mi pc y muevo los cables porqe asumo qe eso, carga de nuevo y se queda ahi un buen tiempo ya luego recien pasa a link telephone 1 y 2 pero igual se demora ?porqe¿

Continuing the Discussion

  1. Simplehelp » Cable Modem Index linked to this post on July 16, 2006

    [...] 3COM 3CR29220 (Sharkfin) 3COM CMX2940 Aastra/Ericsson HM200c Ambit 60678E Ambit 60740EUW Ambit U10C018 Arris/Touchstone CM300 Arris/Touchstone CM450 BestData CMX300 CastleNet CXC150 CastleNet CXC250 Com21 DP111 Com21 DP1110 Com21 DP1110XB2 Com21 CP3001/DP1010 D-Link DCM-100 D-Link DCM-200 D-Link DCM-201 High Speed Surfing SM100 High Speed Surfing HS200 Linksys BEFCMU10 Linksys BEFCMU10 version 2 Linksys BEFCMU10 version 3 Linksys BEFCMUH4 Linksys WCG200 Motorola SB4100 Motorola SB5100 RCA DCM315 RCA DCW615R Samsung SCM100R Scientific Atlanta DPX 100 Scientific Atlanta DPX 110 Scientific Atlanta DPX2100 Siemens Speedstream SS6101 SMC 8002 SMC 8004CM SMC 8013WG Terayon ECM110 / TJ110 Terayon TJ615/ECM615 Terayon TJ715 Toshiba PCX1000 / DAZ8801F Toshiba PCX1100(U), DAZ8811F/DAZ8813F Toshiba PCX2500 Toshiba PCX5000 Zoom 5001 Share and Enjoy:These icons link to social bookmarking sites where readers can share and discover new web pages. [...]



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