Cable Modem Troubleshooting: Motorola SB4200

by Ross McKillop on July 13, 2006

Cable Modems

Light patterns, images, manuals and more helpful info for the Motorola SB4200 cable modem –

Manufacturer: Motorola Model: SB4200
Modem Light Indicators
Power

Flashing – Startup diagnostics in progress.
On – Cable modem is powered on.

Receive

Flashing – Scanning for a downstream channel.
On – Downstream channel is connected.

Send Flashing – Scanning for an upstream channel.
On – Upstream channel is connected.
Online

Flashing – Scanning for a network connection.
On – Startup process complete. Modem aqcuired.

Activity

Flashing or On – Transmitting or receiving data.

Standby

This light turns on when the standby button is pressed and standby
mode is activated.
Notes and Useful Information:

This modem has a standby button located on the top of the unit. When activated, the LED lights turn off (except the standby LED) indicating the ethernet and usb ports are disabled. Note: The cable connection to the service provider remains active.

This modem was recalled from at least one large cable ISP in the US.

Installation and User Manual (Requires Adobe Acrobat)
Motorola Product Website

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  • Moshe L

    The power LED indicator is blinking and I can not access the Internet, however the ISP reckons that he can see my cable Modem which is a Motorola unit.

    It does not blink when no cable ic connected to it, except power , of course.

    could you help?

    Moshe

  • http://www.simplehelp.net Jessie

    I havin a probleblem with me dns servers each time i connect to my playstation 2 its says theres no response from my dns servers which is 24.25.5.150 but they wont were I dont understand why it doesnt work because i typed them in my network configuration and checked the connection which it says it was succesful.

  • http://cox.net Mike

    This is a retired mdm most isps are doccis 2.0 now this is a 1.0

  • carlos

    ESTOU COM UM PROBLEMA NO MEU MODEM DA MOTOROLA… A LUZ “POWER “FICA PISCANDO, ASSIM NÃO CONSIGO CONECTAR A NET… AS DEMAIS LUZES ,ASCENDEM NORMALMENTE… OQ PODE SER? ONDE POSSO ARRUMA-LO?

  • alex

    necesito programar el model con cable coaxial please

  • jc

    necesito programar el modelo motorola SB4200 SURFboard, con cable coaxial, por favor envienme como hacerlo

  • adrian

    How do i change my cable modem from a usb connection to an ethernet connection.

  • adrian

    How do i change my usb connection to an ethernet connection using a Motorola, sb4200 surfboard modem? Do i need down loads or anything? Please help!

  • julio

    hola tengo un problema con mi modem me gustaria que me ayuden, todas las luces estan een verde y solo el power esta parpadeante, y no tengo internet me gustaria saber que puede ser. gracias y como puedo arreglarlo

  • jonathan

    Well i have a problem with mines,i have it conected to my ps3 and i cant play online,or sing in to my playstation network account and the modem it dosent stops blinking in send and i have tried everything i have also disconected it for a couple of minutes and it’s still blinking in send.Even i pressed the resset buton but it dosent wants to resset,so i need someone who can help me solve this problem.

  • miguel

    como puedo configurar sb4200 cable modem motorola pirateado para tv cable