Comments on: Cable Modem Troubleshooting: Terayon ECM210 / TJ210

By: Ross McKillop

Ross McKillop — Wed, 09 Apr 2008 20:03:42 +0000

@Garth Mc Alpin: You should be able to use it with whatever cable company now serves your area, but it would be best to call them and confirm. If they say no right away, try calling back and asking someone else. Often sales agents will want you to buy or rent a new modem (unnecessarily) because they work on commission.

By: Garth Mc Alpin

Garth Mc Alpin — Wed, 09 Apr 2008 19:29:54 +0000

I own a Terayon Tj210 unit. I have had it for some years. It used to be connected to the cable company when I lived in that country. My question: What can I do with it now? Should I throw it away or can I use it to connect to another ISP.

Thanks

Garth Mc ALpin

By: mr knebworth

mr knebworth — Wed, 21 Nov 2007 19:30:07 +0000

great i’ve been paying for 20mbs line for almost a year what a rip -off that it i’m off maxwell cable/ntl/virgin all the same crap service

By: james Hart

james Hart — Sun, 18 Nov 2007 17:13:45 +0000

I’ve just got off the phone to Virgin Media, who – in the days of NTL – used to supply these modems with their broadband service.

The Terayon TJ210 doesn’t support the high-speed connections (we’re on 20Mbps) that are around these days, so if you’re thinking of upgrading to the top broadband rate and you’ve still got one of these, it might be worth asking for a replacement.

The symptoms, incidentally, of a cable modem that can’t cope with the high-speed connection, is that for small transactions (email etc) it works OK, but as soon as you want to download a large file, it jams up entirely for upwards of five minutes, which is annoying for everyone who uses it!