A beginners guide to setting up Windows Mail

by Ross McKillop on February 7, 2007

Email Windows

This tutorial will guide you through the Windows Mail setup wizard.

  1. The setup wizard will launch on its own the first time you open Windows Mail. On the first screen, enter your name as you wish it to appear on your outgoing email messages. Click Next to continue.

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  3. Enter your email address in the space provided, and then click Next to continue.

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  5. At this step you’ll want to check with your ISP for your email server settings. If you have cable or DSL in North America, you can refer to this list of email settings for many of the major broadband ISPs (Comcast, Cox, Rogers, Shaw, Verizon, Earthlink, Time Warner etc). When you have the correct info for your ISP, enter it in the spaces provided. Click Next to continue.

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  7. Enter your email user name and password, place a check in the box labeled Remember Password if you don’t want to enter your password each time you check your email, and then click Next.

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  9. That’s it! Click Finish.

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  11. You’ll connect and download any email waiting for you.

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  13. And now have fun with Windows Mail!

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    { 19 comments… read them below or add one }

    1 james puryer 02.22.07 at 4:19 am

    i have followed all instructions but i am having trouble recieving emails.

    2 Gary 04.08.07 at 8:19 pm

    I set up the initial account with no problem. I am having trouble understanding the setting up of the identities I had with OE. When I go to set up new accounts a message says that all other identities have been imported. I can’t find them. Do I have to set up a new account for each of the old identities.

    3 Burt 05.16.07 at 5:53 am

    I am using Windows Mail……
    I cannot send or receive any e-mail!!!!!!
    Yet all the set up is exactly as Comcast instructed.
    I have called Comcast support 7 times and still no help. All they do is look in their instruction book.

    I think the problem lies much deeper in their system!

    4 Charlotte L. 11.06.07 at 3:01 pm

    I love your instructions and have been trying to get ComCAST TO WORK WITH wINDOWS mail for almost a week. I did exactly as you have pictured here, but still cannot send anything to my Comcast mail. I can send from Comcast to my Yahoo mail. I don’t know where an email to Comcast goes, as it is not bounced back to me, but it’s not there in the inbox.

    5 Ross McKillop 11.06.07 at 3:11 pm

    @Charlotte -

    If you call Comcast, they should be able to walk you through setting it up. If they won’t, here are some troubleshooting trials/suggestions:

    Click Start > Run and type in cmd
    hit enter
    You should get a command prompt to appear. At the command prompt, type:

    telnet mail.comcast.net 110
    and hit enter
    You (should) be prompted to enter a user name. Type in your comcast user name whatever@comcast.net - the whatever part (not the @comcast.net part)
    hit enter
    You (should) be prompted to enter your password. Type it in.
    hit enter

    Then type list
    hit enter.

    Let me know if you get that far. If you don’t, let me know which stage ‘fails’ and we’ll take it from there.

    Again tho, you could try calling Comcast and telling them you need help setting up Windows Mail. They should stay on the phone w/ you until it’s totally working..

    6 Yoona 11.10.07 at 9:58 am

    this helped me a lot. HP rocks~!

    7 Kristin 05.12.08 at 5:03 pm

    I think/hope I set everything up right… but on the 6th box where it says “authorizing” it keeps asking me for my username and password and won’t stop!

    8 patrick lee 05.13.08 at 2:01 pm

    i can “surf” & open all links but when ever i recieve e-mails with linkages, i cannot poen them, i recieve an error message, “application not found”

    9 Mary Buchholz 06.02.08 at 9:15 am

    Can you use Windows Mail with a MSN.com email address?

    10 Janet 08.23.08 at 8:08 pm

    Am also having problems. A pop up screen keeps asking me to verify my logon and password, repeatedly even though I put my correct information in. No mail is coming in or out.

    11 Carla 08.30.08 at 7:38 pm

    Is it possible to remove the tray icon and still have windows mail open? like you could in outlook..

    12 pastor catungal jr. 09.14.08 at 7:27 pm

    on the 6th box where it says “authorizing ” it keeps on asking my password and my username and won’t stop what will i do

    13 franz 09.14.08 at 9:07 pm

    Is there s,a setting so that windows mail will keep incoming mail on the server? My wife and I use the same server and want to be able to pick up mail on both computer.

    14 Jen 09.30.08 at 8:26 pm

    Hi there!!!!!

    Would there be info for Telus settings?? This is the one that I need help with. Thanks muchly. :)

    15 Terry 10.15.08 at 8:51 am

    I’ve been using Windows Mail (Vista 32 bit) for almost a year with no problems. Recently my email account in windows mail was deleted, and I did not do it ! I have tried many, many, many time s to add my account back in and it will not add it. After I click finish on the last screen I receive the following error msg: “An error occurred while reading the new account information. No changes have been made.” …my account is not added. I also verified that I’m typeing my password in in lower case as it should be. I have even phoned Comcast to verify my entries on each screen and they are correct (incoming/outgoing servers, etc). I also installed Windows Live Mail and it had the same problem and issued the exact same error msg. In Windows Live Mail I can set up the account manually and in the outgong server, Comcast uses port 587 so, I can specify that port and it still does not help. I don’t think there is a problem in the software, I think it’s somewhere else in my OS, system, or ports or something… I have no clue.

    Can anyone help me with this problem ?

    Thank you very much,
    Terry

    16 Terry 10.17.08 at 11:36 am

    I’m not using Windows Mail now. A friend came over and tried to fix the error and could not. If anyone short of Microsoft could fix that problem the genious could have. So, I’m not going to pay Microsoft to fix it and I’m not going to do a clean install to fix it either. I now have Thunderbird (By Mozilla) as my email client and I like it a lot better. It’s laid out very similar as Windows Mail but much faster. The tool bar buttons are laid out better and easier to see at a glance. All my previous messges and address book is in Thunderbird thanks to my genious friend.

    17 Tiffany 11.14.08 at 8:54 pm

    on the 6th box. The pop-up keeps asking for my username and password and won’t stop and I am entering in what I think is the right information…. HELP!

    18 tan 12.01.08 at 6:01 am

    outlook express has certain basic functions which i cannot see in windows mail. 1. OE automatically assigns upper case alphabet when you start a sentence. 2. OE underlines wrongly spelt words, so that you know you have typed wrongly.

    please help to instal these 2 functions on the wndows mail.. thank you.

    19 vasahlo 12.03.08 at 4:32 am

    Ho acquistato il computer da marzo 2008 con il sistema Vista, non riesco assolutamente a far “partire”, utilizzare Window Mail…utilizzo la posta di Alice,ma avendo comprato un computer mi sembra un paradosso non poter usare la email di window…se c’è qualcuno che mi può aiutare grazie anticipatamente di cuore,

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