http://www.simplehelp.net/2007/05/20/simplehelp-update-requesting-your-feedback/ Common questions, simple answers Fri, 19 Mar 2010 22:45:04 -0400 http://wordpress.org/?v=2.8.4 hourly 1 http://www.simplehelp.net/2007/05/20/simplehelp-update-requesting-your-feedback/comment-page-1/#comment-3830 Moultrie Creek Mon, 21 May 2007 10:22:47 +0000 http://www.simplehelp.net/2007/05/20/simplehelp-update-requesting-your-feedback/#comment-3830 I have always found your tutorials very helpful and enjoy browsing the site for ideas. One thing we've done quite successfully where I work is to combine a short video walk-thru (we use Camtasia) with a PDF fact sheet that provides the step-by-step instructions. That way our users can see the complete process then have the fact sheet for reference later. I have always found your tutorials very helpful and enjoy browsing the site for ideas. One thing we’ve done quite successfully where I work is to combine a short video walk-thru (we use Camtasia) with a PDF fact sheet that provides the step-by-step instructions. That way our users can see the complete process then have the fact sheet for reference later.

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