If you’re having problems setting up the Remote software for the iPhone and/or iPod Touch, follow the steps outlined in this tutorial and you should be up and running in no time.如果你有问题，建立了远程软件为iPhone和/或iPod的触摸，请按照下列步骤概述本教程，您应该启动和运行中没有时间。
Remote allows you to control iTunes from your iPhone or iPod Touch.远程让您可以控制的iTunes从您的iPhone或iPod触摸。 I’ve found quite a few folks have mentioned in the我发现有不少人曾提到的 comments section评论节 of a一 previous tutorial以前的教程 on the subject that it doesn’t work for them.关于这个问题，它不为他们工作。 The following troubleshooting tips should get it working.下面的故障排除提示应该得到它的工作。
Network网络
Your iPhone/iPod Touch must be on the same network as the computer running iTunes.您的iPhone / iPod的触摸必须是在同一网络上的计算机运行iTunes 。 Remote does not work over Edge or 3G.远程没有工作或3G的边缘。 The PC or Mac running iTunes doesn’t need to be connected via Wi-Fi, but your iPhone or iPod Touch must be connected to the same network.在PC或Mac上运行iTunes并不需要连接的Wi - Fi ，但您的iPhone或iPod触摸必须连接到同一网络。
iTunes Settings的iTunes设置
Make certain that your iTunes is actually looking for the Remote.请确定您的iTunes实际上是寻找遥控。 To do so, open the iTunes Preferences and select the Advanced tab.为了做到这一点，打开iTunes预置 ，并选择高级选项卡。 From there, make sure that the box labeled从那里，请务必框 is checked.被检查。
Firewall防火墙
iTunes must be allowed through any software (or hardware) firewall that you may be using.的iTunes必须允许通过任何软件（或硬件）防火墙，你可能会使用。 I’ve provided the steps for the built-in firewalls included with Windows XP and Windows Vista, and some suggestions for other software and hardware firewalls.我已经提供的步骤内置的防火墙包含在Windows XP和Windows Vista ，并提出一些建议，其他的软件和硬件防火墙。
- I use the Windows XP firewall我使用Windows XP防火墙
- I use the Windows Vista firewall我使用的Windows Vista防火墙
- I use another 3rd party firewall我使用其他第三方的防火墙
- Hardware Router firewall硬件防火墙路由器
- Windows XP Windows XP中
- If you’re using the built-in Windows XP firewall, you’ll want to make sure that iTunes is an allowed exception.如果您使用的是内置的Windows XP防火墙，您要确保iTunes是允许的例外。 To do so, open the Control Panel and select the Security Center .为了做到这一点，打开控制面板 ，并选择安全中心。
- In the Security Center , select the Windows Firewall link from the bottom of the page.在安全中心 ，选择Windows防火墙链接页面底部的。
- On the General tab, make sure that Don’t allow exceptions is NOT selected. 在常规选项卡上，确保不允许例外未选中。
- Now select the Exceptions tab.现在选择例外选项卡。 In the list, make sure that iTunes is listed, and DOES have a check in the box next to it.在清单中，确保iTunes是列出， 并有检查旁边的方块中它。 If it’s listed, but was unchecked (and now you’ve checked it off) - click OK , close out of the Security Center and give your Remote a try again.如果它的上市，但选中（现在您也检查过这关） -单击确定，关闭了安全中心，并让您的远程再次尝试。
If it is listed, and checked, and you’ve confirmed the previous troubleshooting steps, make sure that if you have a如果是列出，并检查了，你已经证实了先前的故障排除步骤，确保，如果您有 router and are utilizing its firewall路由器，并利用其防火墙 , that the proper ports are being forwarded. ，这正确的端口转发。
If iTunes is not listed, carry on with the next step.如果iTunes是没有列出来，进行下一步。
- Click the Add Program… button, and see if iTunes is listed among the programs.点击添加程序...按钮 ，看看iTunes是列入计划。 If it is, select it and click OK Jump down to step h below.如果有，选中它并单击确定跳转到下面H的一步。 If it’s not listed, click the Browse button. 如果没有列出，请点击浏览按钮。
- Navigate to the C:\Program Files\iTunes\ folder.浏览到 C ： \ Program Files文件\的iTunes \文件夹中。 Select iTunes (might be listed as iTunes.exe and click Open .选择的iTunes （可能被列为iTunes.exe并点击打开。
- iTunes will now be listed in the Add a Program window. iTunes将被列在添加程序窗口。 Make sure it’s selected, and then click OK .确保它选中，然后单击确定。
- iTunes should now be listed in your Windows XP firewall exceptions list, with a check in the box next to it.的iTunes现在应该列在您的Windows XP防火墙例外清单，并检查旁边的方块中它。 Click OK , exit out of the Security Center and give your Remote a try again. 单击确定，退出了安全中心，并让您的远程再次尝试。
- Windows Vista Windows Vista中
- If you’re using the built-in Windows Vista firewall, you’ll want to make sure that iTunes is an allowed exception.如果您使用的是内置在Windows Vista中的防火墙，您要确保iTunes是允许的例外。 To do so, open the Control Panel and select the Allow a program through Windows Firewall link in the Security section.为了做到这一点，打开控制面板 ，并选择允许程序通过Windows防火墙链接安全一节。
- On the General tab, make sure that Block all incoming connections is NOT checked. 在常规选项卡上，确保阻止所有传入连接是未被选中。
- Select the Exceptions tab.选择例外选项卡。 Make sure that iTunes is listed, and DOES have a check in the box next to it.请确保iTunes是列出， 并有检查旁边的方块中它。 If it’s listed, but was unchecked (and now you’ve checked it off) - click OK , close out of the Control Panel and give your Remote a try again.如果它的上市，但选中（现在您也检查过这关） -单击确定，关闭的控制面板，并让您的远程再次尝试。
If it is listed, and checked, and you’ve confirmed the previous troubleshooting steps, make sure that if you have a如果是列出，并检查了，你已经证实了先前的故障排除步骤，确保，如果您有 router and are utilizing its firewall路由器，并利用其防火墙 , that the proper ports are being forwarded. ，这正确的端口转发。
If iTunes is not listed, carry on with the next step.如果iTunes是没有列出来，进行下一步。
- Click the Add program… button, and see if iTunes is listed. 按添加程序...按钮 ，看看iTunes是上市。 If it is, select it and click the OK button.如果有，选中它并点击OK按钮 。 Jump down to step g below.跳转到以下步骤 g 。 If it’s not listed, click the Browse… button. 如果没有列出，请点击浏览...按钮 。
- Navigate to the C:\Program Files\iTunes\ folder.浏览到 C ： \ Program Files文件\的iTunes \文件夹中。 Select iTunes (might be listed as iTunes.exe and click Open .选择的iTunes （可能被列为iTunes.exe并点击打开。
- iTunes will now be listed in the Add a Program window. iTunes将被列在添加程序窗口。 Make sure it’s selected, and then click OK .确保它选中，然后单击确定。
- iTunes should now be listed in your Windows Vista firewall exceptions list, with a check in the box next to it.的iTunes现在应该列在您的Windows Vista的防火墙例外清单，并检查旁边的方块中它。 Click OK , exit out of the Windows Firewall Settings and give your Remote a try again. 单击确定，退出了Windows防火墙设置，给您的远程再次尝试。
- Other 3rd Party firewall其他第三方防火墙
- Hardware Router firewall硬件防火墙路由器
If you’re using a firewall provided by Norton, McAfee or any one of the dozens (hundreds?) of other firewall vendors, check with their online or built-in support on how to allow a program through the firewall.如果你使用了防火墙提供的诺顿， McAfee或任何一个几十（几百人？ ）其他防火墙供应商，请与他们的在线或内置支持就如何使一个程序通过防火墙。 It’s iTunes.exe that you’ll want to allow.这是iTunes.exe ，您要允许。 iTunes.exe is located in the C:\Program Files\iTunes\ folder. iTunes.exe是位于 C ： \ Program Files文件\的iTunes \文件夹中。 You may also/alternately need to allow TCP port 3689 and UDP port 5353 through - it depends on your firewall program.您可能还/轮流必须允许TCP端口3689和UDP端口5353通过-这取决于您的防火墙程序。
If you have a router and utilize its firewall, you may need to configure it to allow Remote traffic.如果您有一个路由器和利用其防火墙，您可能需要配置为允许远程交通。 Remote uses TCP port 3689 and UDP port 5353 to communicate with your iTunes or Apple TV.远程使用TCP端口3689和UDP端口5353进行沟通与您的iTunes或Apple TV上播放。 See看见 Port Forward端口转发 for help with setting up your router to allow these ports.为帮助建立您的路由器，使这些港口。
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Thanks for that.感谢这一点。
Unfortunally it does not work for me. Unfortunally它不工作的我。 I use BitDefender Internet Security 2008.我使用BitDefender互联网安全2008年。
I added iTunes to my firewall exceptions, and allowed iTunes to use all ports, not just the onces you describe above.我还iTunes在我的防火墙例外，允许使用的iTunes所有港口，不只是你描述onces以上。
Still no luck unfortunally.仍然没有运气unfortunally 。
I get my iPhone to show up via the WiFi.我的iPhone表明了通过无线。 I type in the code listed on my iPhone into iTunes and it doesn’t work.我输入的代码中列出我的iPhone到iTunes和它不工作。
I checked firewalls and everything.我检查防火墙和一切。 Is there anything else?有什么事吗？
Vista: Vista的：
Firewall->Exceptions->Add Port->3689 TCP防火墙“例外- > ”添加端口“ 3689的TCP
Firewall->Exceptions->Add Port->5353 UDP防火墙“例外- > ”添加端口“ 5353 UDP连接
That should work.这应该工作。 If it does not get your iPhone to show as a Device:如果它没有让您的iPhone表明作为一个装置：
start->[command line:]cmd[enter]->ipconfig /release *[enter]->start iphone remote app, go to add a new library->back to windows and->ipconfig /renew *[enter]启动“ [命令行： ]命令[进入] -> ” i pconfig/释放* [进入] - >“启动ip hone远程应用，去增加一个新的图书馆”回窗口和“ i p config/r e new命令*[进入]
It should now show up, sync it, and -> exit from the prompt.现在应该显示，同步，并且-> “退出提示。
The iPhone Remote broadcasts on 5353 to let the computers on the network know it is there. iPhone的远程广播5353 ，让电脑在网络上知道它是存在的。 When you renew the network iTunes sends out a broadcast request on 5353 and receives it, syncing the devices.当您更新的iTunes网络发送广播请求获得5353和它同步的设备。 But if you do not open up 5353 and 3689, then it is unable to recreate the connection.但是，如果你不开放， 5353和3689 ，那么它无法重新连接。
– Well, that is, that fixed it for me on all but one computer *sigh* -嗯，也就是说，固定为我所有，但一台电脑*叹*
Additionally, verify that Windows Vista (or XP) is not using a HTTP proxy server.此外，验证的Windows Vista （或XP ）是不是使用 HTTP代理服务器。 In Control Panel -> Internet Options -> Connections -> LAN Settings, do not have checkmark on “Use Proxy Server for your LAN”在控制面板-> “ I nternet选项- >”连接-> “局域网设置，没有对号的”使用代理服务器的局域网“
I downloaded it but it doesnt open:S我下载，但它doesn't开放：小
it opens for 3 seconds without any options coming up, it just shuts down…它打开的3秒没有任何选择即将到来，它只是关闭...
why is this这是为什么
i have my computer and itouch on the same wireless network, i click on my ipod in the device section of itunes and i enter the code.我有我的电脑和itouch在同一无线网络，我点击我的iPod在设备部分iTunes和我输入的代码。 itunes says “verifying remote passcode” for about 20 seconds then beeps and clears the code leaving the four boxes empty…and i am typing it in right.的iTunes说： “远程密码验证”了约20秒钟，然后哔声并清除代码离开四盒空...我在打字的权利。
anyone know what to do?任何人都知道该怎么办？ or have any ideas?或有任何想法？
I’m having a problem similar to a number of folks.我有一个问题，类似的一些人。 I can get remote to connect to my iPhone and control my library for a short period of time.我可以远程连接到我的iPhone和控制我的图书馆很短的时间内。 After I close Remote and lock the iphone Remote can not find my iTunes library and I have to re-pair the device.当我接近远程锁定iPhone的远程找不到我的iTunes资料库，我必须重新配对装置。 Remote will work for about 5 min, and then it looses connection.远程工作约5分钟，然后失去联系。
Everything seems to be connected correctly, but when I look at my devices list under my device, I don’t see the REMOTE icon for my iphone, therefore I cannot put in a code… any suggestions?一切似乎是正确连接，但是当我看到我的设备清单在我的设备，我没有看到远程图标为我的iPhone ，因此，我不能把一个代码...任何建议吗？
os10.5.4
iphone 3g iphone的3G
Everything seems to be connected correctly, but when I look at my devices list under my device, I don’t see the REMOTE icon for my iphone, therefore I cannot put in a code… any suggestions?一切似乎是正确连接，但是当我看到我的设备清单在我的设备，我没有看到远程图标为我的iPhone ，因此，我不能把一个代码...任何建议吗？
Great post.伟大的职位。 I had to trouble shoot this for a while.我要拍这个麻烦了。 I am on a Macbook Pro with an Airport Extreme wireless network.我在MacBook Pro的一个AirPort Extreme无线网络。
1. 1 。 Make sure that iTunes is allowed through your the firewall on your laptop as discussed in the post.请确保iTunes是不允许通过您的防火墙您的笔记型电脑作为讨论的职位。
2. 2 。 Make sure you are connected to the correct wireless network.请确保您已连接到正确的无线网络。 Both the Macbook and the iPhone need to be connected to the same network.无论是MacBook和iPhone的需要连接到同一网络。 I was connected to my neighbors!我是连接到我的邻居！ Dumb mistake that cost me some time I will never get back愚蠢的错误，损失了一些时间我将永远不会回来
Everything seems to be connected correctly, but when I look at my devices list under my device, I don’t see the REMOTE icon for my iphone, therefore I cannot put in a code… any suggestions?一切似乎是正确连接，但是当我看到我的设备清单在我的设备，我没有看到远程图标为我的iPhone ，因此，我不能把一个代码...任何建议吗？ This is my problem and ive already seen many others with the same thing, in addittion to this i must say I at first was able of using remote perfectly but for some reason this problem started, also I have connected a friend’s ipod touch to my computer whilst mine doesn’t work (so the problem’s the ipod….)这是我的问题和香港专业教育学院已经看到了许多其他同样的事情，在此addittion我必须说，我首先能够利用远程完美，但由于某种原因，这个问题的开始，也是我的朋友连接的iPod触摸到我的电脑上，而没有地雷的工作（所谓的问题的苹果... 。 ）
Great post M!!!大后M ！ Thanks a lot.非常感谢。 That did it for me.这对我来说它。
Vista: Vista的：
Firewall->Exceptions->Add Port->3689 TCP防火墙“例外- > ”添加端口“ 3689的TCP
Firewall->Exceptions->Add Port->5353 UDP防火墙“例外- > ”添加端口“ 5353 UDP连接
That should work.这应该工作。 If it does not get your iPhone to show as a Device:如果它没有让您的iPhone表明作为一个装置：
start->[command line:]cmd[enter]->ipconfig /release *[enter]->start iphone remote app, go to add a new library->back to windows and->ipconfig /renew *[enter]启动“ [命令行： ]命令[进入] -> ” i pconfig/释放* [进入] - >“启动ip hone远程应用，去增加一个新的图书馆”回窗口和“ i p config/r e new命令*[进入]
It should now show up, sync it, and -> exit from the prompt.现在应该显示，同步，并且-> “退出提示。
The iPhone Remote broadcasts on 5353 to let the computers on the network know it is there. iPhone的远程广播5353 ，让电脑在网络上知道它是存在的。 When you renew the network iTunes sends out a broadcast request on 5353 and receives it, syncing the devices.当您更新的iTunes网络发送广播请求获得5353和它同步的设备。 But if you do not open up 5353 and 3689, then it is unable to recreate the connection.但是，如果你不开放， 5353和3689 ，那么它无法重新连接。
– Well, that is, that fixed it for me on all but one computer *sigh* -嗯，也就是说，固定为我所有，但一台电脑*叹*
Still having this problem: I can get remote to connect to my iPhone and control my library for a short period of time.仍然有这个问题：我可以远程连接到我的iPhone和控制我的图书馆很短的时间内。 After I close Remote and lock the iphone Remote can not find my iTunes library and I have to re-pair the device.当我接近远程锁定iPhone的远程找不到我的iTunes资料库，我必须重新配对装置。 Remote will work for about 5 min, and then it looses connection.远程工作约5分钟，然后失去联系。
Like many of you it took me forever to get my iPod touch to work with vista.像许多的你，把我永远得到我的iPod触摸与境界。
I saw on another site that if you repair bonjor by going to computer then to change or uninstall a program and then right clicking on bonjor and selecting repair that it will get it to work with vista and it did.我看到其他网站上，如果您修复bonjor进入计算机然后更改或卸载程序，然后右击bonjor并选择修理，它将得到与Vista和它。
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