Remote Assistance is a tool that has been designed to allow users to get remote support from a technician, IT Manager, friend, helpdesk, or vendor. Remote Assistance is very similar to remote packages like VNC Ultra or pcAnywhere, though perhaps not as fully featured. However, for the occasional support issue it should work just fine.
If you know a “techie” in your life who can help you, you can have them use Remote Assistance to help fix your issues. Now, all you have to do is follow these simple instructions to navigate the process and make Remote Assistance entirely work for you!
Right-click on My Computer and choose Properties. Click on the Remote tab. Make sure Allow Remote Assistance invitations to be sent from this computer is enabled.
To ask a friend for help, click Start and then choose Help and Support. Click on Invite a friend to connect to your computer with Remote Assistance
Click on Invite someone to help you to request assistance.
There are numerous methods by which you can commence a request. You can send an invitation via Windows Messenger, email (outlook, yahoo, etc.), or save a file and send through a different method or email program. In this case, I initiated my request by saving it as a file. This are the simple yet effective steps in order to invite someone you know or can trust to repair your PC remotely.
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