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The main purpose of Simplehelp.net is to help beginner-to-intermediate computer users learn how to do various things with their computers. µµ¿ò¸» simplehelp.netÀÇ ÁÖ¿ä ¸ñÀûÀº ÃÊ±Þ - Áß±Þ -¸¦ ¿©·¯ °¡Áö·Î ÄÄÇ»ÅÍ »ç¿ëÀÚ°¡ ÀÚ½ÅÀÇ ÄÄÇ»ÅÍ ÇнÀÀ» ¼öÇàÇÏ´Â ¹æ¹ý¿¡ÀÖ½À´Ï´Ù. Simplehelp.net teaches a wide variety of topics to all levels, such as ´Ù¾çÇÑ ÈÁ¦¸¦ °¡¸£Ä£´Ù simplehelp.net ¸ðµç ·¹º§°ú °°Àº troubleshooting email ¹®Á¦ ÇØ°á ÀüÀÚ ¿ìÆí , preventing spam ½ºÆÔ ¸ÞÀÏ ¹æÁö and removing spyware. ±×¸®°í ½ºÆÄÀÌ¿þ¾î¸¦ Á¦°ÅÇÕ´Ï´Ù. Each of the tutorials on Simplehelp.net gives step-by-step instructions that help answer frequently asked questions using easily-understood graphics and language. ÀÚ½À¼ÀÇ °¢ ´Ü°è¿¡¼ -·Î - simplehelp.netÀº ÀÚÁÖ ¹¯´Â Áú¹® ´äº¯ÇÏ´Â µ¥ µµ¿ò ÁöħÀ» ´Ü°è - ÀÌÇØ ±×·¡ÇȰú ¾ð¾î¸¦ »ç¿ëÇÏ¿© ½±°ÔÇÕ´Ï´Ù. A picture can be worth a thousand words, especially for a beginner, and the graphics are optimized to load as quickly as possible. »çÁøÀ» °¡Ä¡°¡ ¼ö õ ´Ü¾î, ƯÈ÷ Ãʺ¸ÀÚ, ±×¸®°í ±×·¡ÇÈÀÌ ÃÖ´ëÇÑ ºü¸¥ ½ÃÀÏ ³»¿¡ ÃÖÀûȸ¦·ÎµåÇÕ´Ï´Ù.
Even very experienced users can find a use for Simple Help - think about how many times someone asks for your help to do something computer-related. ½ÉÁö¾î ¸Å¿ì °æÇè ¸¹Àº »ç¿ëÀÚ°¡ »ç¿ëÇÏ´Â °£´ÜÇÑ µµ¿ò¸»À» ãÀ» ¼ö - ÇÒ ¼ö ÀÖ´Ù°í »ý°¢ÇÏ´Â ¹æ¹ý¿¡ ´ëÇØ ¿©·¯ ¹ø ÄÄÇ»ÅÍ¿¡ ¹º°¡¸¦ ´ç½ÅÀÇ µµ¿òÀ» ¿äû - °ü·ÃÇÕ´Ï´Ù. Instead of trying to write out the instructions or walk someone through it over the phone, you can send them a link to the relevant article on Simplehelp.net. ´ë½Å¿¡ »êÃ¥À» ¾²·Á°íÀ» ÅëÇØ ´©±º°¡°¡ Áß°£¿¡ÀÖ´Â Áö½Ã »çÇ×À̳ª ÀüÈ, ±×µé¿¡ ´ëÇÑ ¸µÅ©¸¦ º¸³¾ ¼öÀÖ½À´Ï´Ù °ü·Ã¼ºÀÌ ³ôÀº ±â»ç¸¦ simplehelp.netÇÕ´Ï´Ù. Simplehelp.net is a site that is both interactive and re-active; if you can¡¯t find the solution to your problem, you can ÀÌ »çÀÌÆ®´ÂÀÌ µÑ ´Ù simplehelp.net ÀÎÅÍ·¢Æ¼ºêÇÏ°í ´Ù½Ã - Ȱ¼º;ÇÏ´Â °æ¿ì ´ç½ÅÀÇ ¹®Á¦ ÇØ°á ¹æ¹ýÀ» ãÀ» ¼ö¾ø½À´Ï´ÙÇÏ½Ç ¼öÀÖ½À´Ï´Ù request content ¿äû ³»¿ë and the tutorial will be created for you. ±×¸®°íÀÌ Æ©Å丮¾óÀº ¿©·¯ºÐÀ» À§ÇØ ¸¸µì´Ï´Ù. Why? ¿Ö? Because chances are that if you need help with something, other people do too. ¶§¹®¿¡ µµ¿òÀÌ ÇÊ¿äÇÒ °æ¿ì¸¦ ÈѼÕÇÏ´Â ±âȸ°¡, ´Ù¸¥ »ç¶÷µéÀº ³Ê¹«ÇÕ´Ï´Ù.
Parts of Simple Help were created specifically for support representatives in technical call centers. Ưº°È÷ ¸¸µé¾îÁø °£´ÜÇÑ µµ¿ò¸»¿¡ ´ëÇÑ Áö¿øÀÇ ÀϺΠ±â¼úÀûÀÎ ÄÝ ¼¾Å͸¦ ´ëÇ¥ÇÕ´Ï´Ù. For example, the ¿¹¸¦ µé¾î, simulations section ½Ã¹Ä·¹ÀÌ¼Ç ¼½¼Ç contains graphical sims of Microsoft, Apple and Linux OSs (soon), email clients and even browser preferences. ½É½ºÀÇ ±×·¡ÇÈÀ» Æ÷ÇÔ ¸¶ÀÌÅ©·Î ¼ÒÇÁÆ®, ¾ÖÇà ¹× ¸®´ª½º oss (¿¹Á¤), À̸ÞÀÏ Å¬¶óÀÌ¾ðÆ® ¹× ºê¶ó¿ìÀú ȯ°æ ¼³Á¤µµÇÕ´Ï´Ù. Having to guide someone through various troubleshooting steps is remarkably easier when you have those same screens in front of you. °÷°÷ÀÇ ´Ù¾çÇÑ ¹®Á¦ ÇØ°á ´Ü°è¸¦ ¾È³»ÇÏ´Â µ¥Àº ¸Å¿ì ½±°Ô µ¿ÀÏÇÑ È¸éÀ» °®°íÀÖÀ» ¶§ ´ç½Å ¾Õ¿¡ÇÕ´Ï´Ù.
If you are a call center employee, you can also use the articles here to help customers with unsupported troubleshooting (eg. they use OS X but you¡¯re only allowed to help them with Windows). ÄÝ ¼¾ÅÍÀÇ °æ¿ì Á÷¿ø, °ü·Ã ±â»çµµ »ç¿ëÇÏ½Ç ¼öÀÖ½À´Ï´Ù Áö¿øÇÏÁö ¾Ê´Â °í°´À» µ½±â À§ÇØ ¿©±â ¹®Á¦ ÇØ°á (¿¹ :¸¦ »ç¿ëÇÏ´Â ¿î¿µ üÁ¦ xÇÏÁö¸¸ ´ç½ÅÀº ±×µéÀ» µµ¿Í Àü¿ëÀ¸·Î Çã¿ë windows). Directing customers to a useful resource, one that answers their question, will drastically improve their satisfaction - even when you weren¡¯t allowed to help them. °¨µ¶À» °í°´¿¡°Ô Á¦°øÇÏ´Â À¯¿ëÇÑ ¸®¼Ò½º¸¦, Çϳª´Â ±×µéÀÇ Áú¹®¿¡ ´ëÇÑ ´äº¯Àº ±×µéÀÇ ¸¸Á·µµ¸¦ Å©°Ô Çâ»ó - ½ÉÁö¾î ±×µéÀ» µµ¿Í ÀÖ¾úÀ» ¶§ »ç¿ëÇÏ½Ç ¼ö¾ø½À´Ï´Ù.
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This site gains the majority of its revenue though advertising. ºñ·Ï ¼öÀÍÀÇ ´ë´Ù¼öÀÇ ÀÌÀÍÀÌ »çÀÌÆ®¿¡ ±¤°íÇÕ´Ï´Ù. There will be no requests for your money, ever. ´ç½ÅÀÇ ¿ä±¸¸¦ ´õ ÀÌ»ó Á¦°øµÇÁö ¾Ê½À´Ï´Ù µ·, ÀûÇÕ´Ï´Ù. All assistance is provided at no cost. ¸ðµç Áö¿øÀº ºñ¿ë ºÎ´ã¾øÀÌ Á¦°øµÇ°íÀÖ½À´Ï´Ù.
All of the content found on Simplehelp.net may be re-used for any purpose, business or personal. ÀÌ simplehelp.netÀÇ ¸ðµç ÄÜÅÙÃ÷¸¦ ãÀ» ¼öÀÖ½À´Ï´Ù ´Ù½Ã - »ç¿ëÇϱâÀ§ÇÑ ¸ñÀû, »ç¾÷À̳ª °³ÀÎÇÕ´Ï´Ù. None of this is rocket science. ¾Æ¹«µµ À̰ÍÀº ·ÎÄÏ °úÇÐÇÕ´Ï´Ù. I only ask that you link to the site in return. ´ÜÁö ¹Ýȯ »çÀÌÆ®¿¡ ¸µÅ©¸¦ÇÏ½Ç °ÍÀ» ºÎŹÇÕ´Ï´Ù.















