How to use CrossLoop to make some extra money

Now that you know how to use CrossLoop to help remotely troubleshoot your friends and family members PCs, here’s how you can use it to make some money.

  1. Sign in to and click on the Settings button.
  2. Scroll down to the Upgrade to a helper account link, and click it.
  3. Choose a screen name, which will also be the “end” of your personal CrossLoop URL (eg. mine is Select a password hint and answer so you can retrieve your password should you ever forget it, and then click the Upgrade Account button.

  4. click to enlarge

  5. If all went well, you should be presented with a “success” window, and a Continue button. Clickit.
  6. You’ll probably find yourself now logged out of Login again.
  7. Now you’ll want to set up your profile. Adding a picture will absolutely help – since this is essentially “anonymous” help, having a picture will help folks pick you over someone else when searching for someone to assist them.

    Take some time to write out eye-catching (but accurate) details. Let people know exactly what you can help them with.

  8. click to enlarge

  9. Scroll down and decide what your rates are. Keeping yourself included in the CrossLoop Marketplace is a good idea if you want to actually get people to hire you for help, so I would strongly suggest leaving the Exclude me from the CrossLoop Marketplace unchecked. When you’re done, click Save and Update. Note: you can always come back later and update your profile.

  10. click to enlarge

  11. Now you’ll be directed to your “internal” profile (very similar to your public profile, but from here you can edit your settings, view your support history etc).

  12. click to enlarge

  13. If you have a web site or blog, you might want to add a CrossLoop widget to it, which tells visitors that you can assist them with their PC troubles. Click the Promote button at the top of your internal profile page.
  14. From here you can select the widget or button you want to use, and generate the code to put on your site. You can even generate the HTML needed to insert a link to your profile in your email or forums signature.

  15. click to enlarge

  16. After you’ve upgraded your account to helper status, the next time you start CrossLoop it will ask if you want to run it at startup, and announce your status on the CrossLoop Marketplace. Your call.
  17. When someone does contact you inquiring about help, you’ll be sent an email to the account you specified during setup, and if CrossLoop is running at the time, a pop-up window will appear as well.

For even more details on making money with CrossLoop, be sure to see the How-To Geek’s great post How to Make Money From Home Using Your Tech Skills with CrossLoop Marketplace.

{ 5 comments… add one }
  • Mrinal July 11, 2008, 9:27 am

    Ross – Thank you very much for the excellent and in depth review of CrossLoop. We are a small team so support like this is VERY inspiring, exciting.

    Please feel free to email me with any questions you or your readers might have. I will be closely monitoring the comments for any questions posted here.

    Thanks and have a wonderful weekend – you made ours!

  • Richard Dix July 16, 2008, 10:24 pm

    Love to see a Mac Client so we can support Mac with Croccloop too.

  • Mrinal July 17, 2008, 9:34 am

    @ Richard Dix We hear you. Hang in there – We are working on a cross-platform CrossLoop. Stay close to our blog

Leave a Comment