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	<title>Other Archives - Simple Help</title>
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	<item>
		<title>How To Record A Channel At A Specific Time And Date With The Comcast X1</title>
		<link>https://www.simplehelp.net/2013/12/18/how-to-record-a-channel-at-a-specific-time-and-date-with-the-comcast-x1/</link>
					<comments>https://www.simplehelp.net/2013/12/18/how-to-record-a-channel-at-a-specific-time-and-date-with-the-comcast-x1/#comments</comments>
		
		<dc:creator><![CDATA[Ross McKillop]]></dc:creator>
		<pubDate>Wed, 18 Dec 2013 12:59:10 +0000</pubDate>
				<category><![CDATA[Other]]></category>
		<guid isPermaLink="false">http://www.simplehelp.net/?p=12053</guid>

					<description><![CDATA[<p>This tutorial will show you how to record a program on any channel at any time or date, regardless as to whether it&#8217;s listed in the guide itself. Using the X1 Remote, click the Guide button and then Guide again. Using The X1 Remote, highlight the channel you want to record by navigating to the &#8230;</p>
<p class="read-more"> <a class="" href="https://www.simplehelp.net/2013/12/18/how-to-record-a-channel-at-a-specific-time-and-date-with-the-comcast-x1/"> <span class="screen-reader-text">How To Record A Channel At A Specific Time And Date With The Comcast X1</span> Read More &#187;</a></p>
<p>The post <a rel="nofollow" href="https://www.simplehelp.net/2013/12/18/how-to-record-a-channel-at-a-specific-time-and-date-with-the-comcast-x1/">How To Record A Channel At A Specific Time And Date With The Comcast X1</a> appeared first on <a rel="nofollow" href="https://www.simplehelp.net">Simple Help</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>This tutorial will show you how to record a program on any channel at any time or date, regardless as to whether it&#8217;s listed in the guide itself. <span id="more-12053"></span></p>
<ol>
<li> Using the X1 Remote, click the <strong>Guide</strong> button and then <strong>Guide</strong> again. </li>
<p><img width="423" height="442" src="https://www.simplehelp.net/images/comcast_dvr/img00.png" alt="" /></p>
<li> Using The X1 Remote, highlight the channel you want to record by navigating to the far left of the screen. </li>
<p><a href="https://www.simplehelp.net/images/comcast_dvr/img01.png"><img width="450" height="463" src="https://www.simplehelp.net/images/comcast_dvr/img01a.png" alt="" /><br />
click to enlarge</a></p>
<li> Click the <strong>Record Button</strong> on the X1 Remote</li>
<li> Using the X1 Remote, navigate up to the <strong>Start</strong> field and click <strong>OK</strong> on the X1 Remote</li>
<p><img width="412" height="463" src="https://www.simplehelp.net/images/comcast_dvr/img02.png" alt="" /></p>
<li> Using the X1 Remote, scroll down to <strong>Specific Date/Time</strong> and click  <strong>OK</strong> on the X1 Remote</li>
<p><img width="439" height="484" src="https://www.simplehelp.net/images/comcast_dvr/img03.png" alt="" /></p>
<li> To change the Date/Time Fields you <strong>MUST</strong> click <strong>OK</strong> on each field before making changes using the <strong>Up and Down</strong> buttons. </li>
<p><a href="https://www.simplehelp.net/images/comcast_dvr/img04.png"><img width="450" height="368" src="https://www.simplehelp.net/images/comcast_dvr/img04a.png" alt="" /><br />
click to enlarge</a></p>
<li> That&#8217;s it! Your recording will now start on the time and day you specified on the channel you selected. </li>
</ol>
<p>The post <a rel="nofollow" href="https://www.simplehelp.net/2013/12/18/how-to-record-a-channel-at-a-specific-time-and-date-with-the-comcast-x1/">How To Record A Channel At A Specific Time And Date With The Comcast X1</a> appeared first on <a rel="nofollow" href="https://www.simplehelp.net">Simple Help</a>.</p>
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		<title>How To Listen to Your MP3s From Dropbox</title>
		<link>https://www.simplehelp.net/2011/04/05/how-to-listen-to-your-mp3s-from-dropbox/</link>
					<comments>https://www.simplehelp.net/2011/04/05/how-to-listen-to-your-mp3s-from-dropbox/#comments</comments>
		
		<dc:creator><![CDATA[Ross McKillop]]></dc:creator>
		<pubDate>Tue, 05 Apr 2011 11:00:56 +0000</pubDate>
				<category><![CDATA[Other]]></category>
		<guid isPermaLink="false">http://www.simplehelp.net/?p=9066</guid>

					<description><![CDATA[<p>Dropbox is a versatile service that’s becoming an essential part of your daily computing. One thing you might not know is you can play your MP3s from Dropbox. Unfortunately the player is very basic and you can only play one song at a time. Here’s how to make the experience more fluid. Play Music Directly &#8230;</p>
<p class="read-more"> <a class="" href="https://www.simplehelp.net/2011/04/05/how-to-listen-to-your-mp3s-from-dropbox/"> <span class="screen-reader-text">How To Listen to Your MP3s From Dropbox</span> Read More &#187;</a></p>
<p>The post <a rel="nofollow" href="https://www.simplehelp.net/2011/04/05/how-to-listen-to-your-mp3s-from-dropbox/">How To Listen to Your MP3s From Dropbox</a> appeared first on <a rel="nofollow" href="https://www.simplehelp.net">Simple Help</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>Dropbox is a versatile service that’s becoming an essential part of your daily computing. One thing you might not know is you can play your MP3s from Dropbox. Unfortunately the player is very basic and you can only play one song at a time. Here’s how to make the experience more fluid.</p>
<p><span id="more-9066"></span> </p>
<h4>Play Music Directly from Dropbox</h4>
<p>1. Open your Dropbox account from the Web interface and click on a song to start playing it.</p>
<p><a href="https://www.simplehelp.net/wp-content/uploads/sshot-2011-04-04-22-53-20.png"><img style="border-bottom: 0px;border-left: 0px;padding-left: 0px;padding-right: 0px;border-top: 0px;border-right: 0px;padding-top: 0px" border="0" alt="sshot-2011-04-04-[22-53-20]" src="http://www.simplehelp.net/wp-content/uploads/sshot-2011-04-04-22-53-20_thumb.png" width="450" height="275" /></a></p>
<p>2. Then a basic player pops up and you can listen to the song you picked. But the player isn’t anything special, and you can only listen to one song at a time.</p>
<p><a href="https://www.simplehelp.net/wp-content/uploads/sshot-2011-04-04-22-52-53.png"><img style="border-bottom: 0px;border-left: 0px;padding-left: 0px;padding-right: 0px;border-top: 0px;border-right: 0px;padding-top: 0px" border="0" alt="sshot-2011-04-04-[22-52-53]" src="http://www.simplehelp.net/wp-content/uploads/sshot-2011-04-04-22-52-53_thumb.png" width="450" height="241" /></a></p>
<p>The post <a rel="nofollow" href="https://www.simplehelp.net/2011/04/05/how-to-listen-to-your-mp3s-from-dropbox/">How To Listen to Your MP3s From Dropbox</a> appeared first on <a rel="nofollow" href="https://www.simplehelp.net">Simple Help</a>.</p>
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			<slash:comments>6</slash:comments>
		
		
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		<title>How to use Facebook Questions</title>
		<link>https://www.simplehelp.net/2011/03/25/how-to-use-facebook-questions/</link>
					<comments>https://www.simplehelp.net/2011/03/25/how-to-use-facebook-questions/#comments</comments>
		
		<dc:creator><![CDATA[Ross McKillop]]></dc:creator>
		<pubDate>Fri, 25 Mar 2011 04:04:44 +0000</pubDate>
				<category><![CDATA[Other]]></category>
		<guid isPermaLink="false">http://www.simplehelp.net/?p=8680</guid>

					<description><![CDATA[<p>This brief tutorial will guide you through setting up a &#8220;Facebook Question&#8221; &#8211; one of the latest features that Facebook has implemented. If you&#8217;re asking &#8220;What&#8217;s a Facebook Question&#8221; &#8211; here&#8217;s how Facebook describes them: Facebook Questions lets you ask any question and get quick answers from your friends and other people on Facebook. Questions &#8230;</p>
<p class="read-more"> <a class="" href="https://www.simplehelp.net/2011/03/25/how-to-use-facebook-questions/"> <span class="screen-reader-text">How to use Facebook Questions</span> Read More &#187;</a></p>
<p>The post <a rel="nofollow" href="https://www.simplehelp.net/2011/03/25/how-to-use-facebook-questions/">How to use Facebook Questions</a> appeared first on <a rel="nofollow" href="https://www.simplehelp.net">Simple Help</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>This brief tutorial will guide you through setting up a &#8220;Facebook Question&#8221; &#8211; one of the latest features that Facebook has implemented. <span id="more-8680"></span></p>
<p>If you&#8217;re asking &#8220;What&#8217;s a Facebook Question&#8221; &#8211; here&#8217;s how Facebook describes them:</p>
<blockquote><p>
Facebook Questions lets you ask any question and get quick answers from your friends and other people on Facebook. Questions is designed so that anyone on Facebook can help you find the answer. So when you ask a question, it is shared in News Feed. If your friends answer or follow that question, it will be shared with their friends and so on.
</p></blockquote>
<p>Here are the steps to create a Facebook Question &#8211; </p>
<ol>
<li> Since Facebook Questions is slowly being rolled out to all Facebook users, it may not be enabled on your account yet. If it isn&#8217;t, simply visit <a href="http://www.facebook.com/questions" target="_blank" title="Facebook Questions">http://www.facebook.com/questions</a> and click the <strong>Get Questions Now</strong> button. </li>
<p><img width="377" height="126" src="https://www.simplehelp.net/images/facebook_questions/fbq00.png" alt="enable facebook questions button" /></p>
<li> Select the <strong>Question</strong> link from your &#8216;Status&#8217; box. </li>
<p><img width="321" height="86" src="https://www.simplehelp.net/images/facebook_questions/fbq01.png" alt="" /></p>
<li> There are two types of questions you can ask. One is an &#8216;open ended&#8217; question, where people can type in their own answer, and the other is a &#8216;poll&#8217; &#8211; where you can specify the answers people can select from. We&#8217;ll show you how to set up both &#8211; starting with an &#8216;open ended&#8217; question. Simply type out your question in the space provided and then click the <strong>Ask Question</strong> button. </li>
<p><a href="https://www.simplehelp.net/images/facebook_questions/fbq02.png"><img width="450" height="158" src="https://www.simplehelp.net/images/facebook_questions/fbq02a.png" alt="" /><br />
click to enlarge</a></p>
<li> You&#8217;ll be prompted right away with a confirmation window. Make sure to read over the information carefully &#8211; because people you may not even know will be able to answer it. Click the <strong>Learn More</strong> link if you want an in depth explanation of how &#8220;sharing&#8221; a question works. Otherwise, click the <strong>Ask Question</strong> button.  </li>
<p><img width="450" height="154" src="https://www.simplehelp.net/images/facebook_questions/fbq03.png" alt="" /></p>
<li> Your question will now appear on your Facebook wall &#8211; and the News Feed for all of your friends (depending on their settings). If you want to make <em>sure</em> one or more of your friends see&#8217;s the question, click the <strong>Ask Friends</strong> link. </li>
<p><img width="439" height="112" src="https://www.simplehelp.net/images/facebook_questions/fbq04.png" alt="" /></p>
<li> Select the friends you want to send a message to asking them to answer your question, and then click the <strong>Submit</strong> button. </li>
<p><img width="338" height="158" src="https://www.simplehelp.net/images/facebook_questions/fbq05.png" alt="" /></p>
<li> Once your friends (and their friends, and their friends&#8230;) start to answer the question, the answers will appear in a graph format.  </li>
<p><img width="450" height="161" src="https://www.simplehelp.net/images/facebook_questions/fbq10.png" alt="" /></p>
<li> Here&#8217;s how to ask a question in the form of a poll. Simply type out your question, but before you click the <strong>Ask Question</strong> button, click the <strong>Add Poll Options</strong> link.  </li>
<p><img width="450" height="108" src="https://www.simplehelp.net/images/facebook_questions/fbq06.png" alt="" /></p>
<li> From here you can enter in multiple answers for your question. If you leave the <strong>Allow anyone to add options</strong> box checked, that means other people will also be able to add &#8220;answers&#8221; to your poll. Remove the check-mark from this box if you don&#8217;t want to enable this feature. When you&#8217;re ready, click the <strong>Ask Question</strong> button.  </li>
<p><a href="https://www.simplehelp.net/images/facebook_questions/fbq07.png"><img width="450" height="277" src="https://www.simplehelp.net/images/facebook_questions/fbq07a.png" alt="" /><br />
click to enlarge</a></p>
<li> Now your poll will show up on your Facebook Wall and the News Feed for your friends (again, pending their specific settings). </li>
<p><img width="450" height="148" src="https://www.simplehelp.net/images/facebook_questions/fbq08.png" alt="" /></p>
<li> Once people start to select an answer from your Poll, the results will be displayed in a horizontal graph format. </li>
<p><a href="https://www.simplehelp.net/images/facebook_questions/fbq09.png"><img width="450" height="142" src="https://www.simplehelp.net/images/facebook_questions/fbq09a.png" alt="" /><br />
click to enlarge</a></p>
<li> That&#8217;s it! If you&#8217;d like to get started &#8211; tell us, <a href="http://www.facebook.com/home.php?sk=question&#038;id=10150168711846999" target="_blank" rel="nofollow">Do you like the new Facebook Questions feature?</a></li>
</ol>
<p>The post <a rel="nofollow" href="https://www.simplehelp.net/2011/03/25/how-to-use-facebook-questions/">How to use Facebook Questions</a> appeared first on <a rel="nofollow" href="https://www.simplehelp.net">Simple Help</a>.</p>
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		<title>How To Download All of the Data You&#8217;ve Put on Facebook</title>
		<link>https://www.simplehelp.net/2011/01/10/how-to-download-all-of-the-data-youve-put-on-facebook/</link>
					<comments>https://www.simplehelp.net/2011/01/10/how-to-download-all-of-the-data-youve-put-on-facebook/#respond</comments>
		
		<dc:creator><![CDATA[Ross McKillop]]></dc:creator>
		<pubDate>Mon, 10 Jan 2011 11:00:37 +0000</pubDate>
				<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Multimedia]]></category>
		<category><![CDATA[Other]]></category>
		<guid isPermaLink="false">http://www.simplehelp.net/?p=6056</guid>

					<description><![CDATA[<p>This tutorial explains step by step how to download all of the content you&#8217;ve uploaded to Facebook, including photos, videos, updates and more &#8211; as a .zip file. Facebook has created an address that you should be able to use to go straight to the location where you can download all of your content &#8211; &#8230;</p>
<p class="read-more"> <a class="" href="https://www.simplehelp.net/2011/01/10/how-to-download-all-of-the-data-youve-put-on-facebook/"> <span class="screen-reader-text">How To Download All of the Data You&#8217;ve Put on Facebook</span> Read More &#187;</a></p>
<p>The post <a rel="nofollow" href="https://www.simplehelp.net/2011/01/10/how-to-download-all-of-the-data-youve-put-on-facebook/">How To Download All of the Data You&#8217;ve Put on Facebook</a> appeared first on <a rel="nofollow" href="https://www.simplehelp.net">Simple Help</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>This tutorial explains step by step how to download all of the content you&#8217;ve uploaded to Facebook, including photos, videos, updates and more &#8211; as a .zip file. <span id="more-6056"></span></p>
<ol>
<li> Facebook has created an address that you <em>should</em> be able to use to go straight to the location where you can download all of your content &#8211; <a href="https://www.facebook.com/dyi" rel="noopener" target="_blank">https://www.facebook.com/dyi</a>. If that link takes you directly to a page on Facebook titled <strong>Download Your Information</strong> you can skip down to step #6 below. </li>
<li> If the address in the previous step didn&#8217;t take you to a page where you can download your info, have no fear, you&#8217;ll just have to navigate through some settings first. Click the <strong>Account</strong> button (the one that looks like a triangle) in the upper-right corner of the Facebook website. Select <strong>Settings &#038; Privacy</strong> from the list of options, and then <strong>Settings</strong> </li>
<p><img width="300" height="351" src="https://www.simplehelp.net/images/download_fb/img00.png" alt="the Facebook Settings menu" /></p>
<li> Select <strong>Privacy</strong> from the menu on the left side of the site. </li>
<p><img width="300" height="580" src="https://www.simplehelp.net/images/download_fb/img01.png" alt="the Privacy menu" /></p>
<li> This time select <strong>Your Facebook Information</strong> from that same menu. </li>
<p><img width="300" height="222" src="https://www.simplehelp.net/images/download_fb/img02.png" alt="an arrow pointing to the Your Facebook Information item in the Facebook Privacy settings list" /></p>
<li> Click the <strong>Download Profile Information</strong> line. </li>
<p><img width="550" height="498" src="https://www.simplehelp.net/images/download_fb/img03.png" alt="an arrow pointing to a link titled Download Profile Information" /></p>
<li> Now you&#8217;ll have a whole slew of options to choose from to include in your download. Review each one and either remove or leave that item checked based on your preference. </li>
<p><img width="550" height="492" src="https://www.simplehelp.net/images/download_fb/img04.png" alt="options to download Facebook data" /></p>
<li> Make sure to choose <strong>High</strong> from the <strong>Media Quality:</strong> menu so that you&#8217;re downloading the best possible versions of your images and videos. Click the <strong>Create File</strong> button when you&#8217;ve made all your selections. </li>
<p><img width="550" height="162" src="https://www.simplehelp.net/images/download_fb/img05.png" alt="bit list of file creation options" /></p>
<li> A small message will be displayed letting you know the process of putting all of your information and files together has begun.   </li>
<p><img width="550" height="96" src="https://www.simplehelp.net/images/download_fb/img06.png" alt="a notification panel" /></p>
<li> Facebook will notify you when the download is ready. You&#8217;ll also see a small red &#8220;1&#8221; next to the <strong>Available Copies</strong> tab in the <a href="https://www.facebook.com/dyi" rel="noopener" target="_blank">Download Your Information</a> screen. </li>
<p><img width="550" height="162" src="https://www.simplehelp.net/images/download_fb/img07.png" alt="an arrow pointing to a tab titled Available Copies" /></p>
<li> Click the <strong>Download</strong> button to begin downloading all of your Facebook info. Once it&#8217;s finished you&#8217;ll have a .zip file in your Downloads folder &#8211; open it up and you&#8217;ll see a series of folders with all of your info. </li>
<p><img width="550" height="188" src="https://www.simplehelp.net/images/download_fb/img08.png" alt="an arrow pointing to a Download button" /></p>
<li> That&#8217;s it! </li>
</ol>
<p>The post <a rel="nofollow" href="https://www.simplehelp.net/2011/01/10/how-to-download-all-of-the-data-youve-put-on-facebook/">How To Download All of the Data You&#8217;ve Put on Facebook</a> appeared first on <a rel="nofollow" href="https://www.simplehelp.net">Simple Help</a>.</p>
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		<title>How to Display Your Flickr Photos on Your Facebook Wall</title>
		<link>https://www.simplehelp.net/2009/07/06/how-to-display-your-flickr-photos-on-your-facebook-wall/</link>
					<comments>https://www.simplehelp.net/2009/07/06/how-to-display-your-flickr-photos-on-your-facebook-wall/#comments</comments>
		
		<dc:creator><![CDATA[Ross McKillop]]></dc:creator>
		<pubDate>Mon, 06 Jul 2009 10:15:05 +0000</pubDate>
				<category><![CDATA[Other]]></category>
		<guid isPermaLink="false">http://www.simplehelp.net/?p=2948</guid>

					<description><![CDATA[<p>This brief tutorial will explain step by step how to have Flickr automatically upload your photos to your Facebook Wall. The best part is that you don&#8217;t need to install any additional software or change your preferred method of uploading to Flickr &#8211; it&#8217;s just a setting you need to configure. The first steps is &#8230;</p>
<p class="read-more"> <a class="" href="https://www.simplehelp.net/2009/07/06/how-to-display-your-flickr-photos-on-your-facebook-wall/"> <span class="screen-reader-text">How to Display Your Flickr Photos on Your Facebook Wall</span> Read More &#187;</a></p>
<p>The post <a rel="nofollow" href="https://www.simplehelp.net/2009/07/06/how-to-display-your-flickr-photos-on-your-facebook-wall/">How to Display Your Flickr Photos on Your Facebook Wall</a> appeared first on <a rel="nofollow" href="https://www.simplehelp.net">Simple Help</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>This brief tutorial will explain step by step how to have Flickr automatically upload your photos to your Facebook Wall.  <span id="more-2948"></span></p>
<p>The best part is that you don&#8217;t need to install any additional software or change your preferred method of uploading to Flickr &#8211; it&#8217;s just a setting you need to configure. </p>
<ol>
<li> The first steps is to sign in to your <a href="https://www.flickr.com" title="flickr" target="_blank" rel="noopener">Flickr</a> account. From the top menu click your user icon and then select <strong>Settings</strong> from the drop-down list. </li>
<p><img width="350" height="441" src="https://www.simplehelp.net/images/flickrfacebook/updated/img00.png" alt="arrows pointing at the Flickr user icon and Settings in the menu" /></p>
<li> Click the <strong>Sharing &#038; Extending</strong> link in the <strong>Account settings</strong> section.  </li>
<p><img width="450" height="114" src="https://www.simplehelp.net/images/flickrfacebook/updated/img01.png" alt="an arrow pointing at the Sharing and Extending link in the Flickr settings" /></p>
<li> Select the Facebook line to expand that section and then click the <strong>CONNECT</strong> button.  </li>
<p><img width="550" height="214" src="https://www.simplehelp.net/images/flickrfacebook/updated/img02.png" alt="connecting Flickr to Facebook" /></p>
<li> At this point you&#8217;ll be re-directed to Facebook. Sign in if necessary and when prompted click the <strong>Continue as</strong> button.    </li>
<p><img width="550" height="389" src="https://www.simplehelp.net/images/flickrfacebook/updated/img03.png" alt="granting Flickr permission to upload photos on Facebook" /></p>
<li> Back on the Flickr <strong>Sharing &#038; Extending</strong> section, click the <strong>edit</strong> link in the Facebook section.   </li>
<p><img width="500" height="146" src="https://www.simplehelp.net/images/flickrfacebook/updated/img04.png" alt="an arrow pointing to a link titled Edit" /></p>
<li> Confirm that there&#8217;s a check in the box labeled <strong>Automatically share your public Flickr uploads anywhere your Facebook updates are shown</strong>
<p><img width="550" height="278" src="https://www.simplehelp.net/images/flickrfacebook/updated/img05.png" alt="Facebook settings on Flickr with an arrow pointing to the selection box" /></p>
<li> Now when you upload photos to Flickr, it will automatically post to your Facebook as well.
<p><img width="550" height="539" src="https://www.simplehelp.net/images/flickrfacebook/updated/img06.jpg" alt="Flickr photos on Facebook" /></p>
<li> That&#8217;s it, you&#8217;re all done! </li>
</ol>
<p>If you ever need to download all of your (or someone else&#8217;s) Flickr photos and you use a Mac &#8211; <a href="https://www.simplehelp.net/2008/06/25/how-to-download-all-of-your-flickr-photos-using-os-x/" title="how to download all of your flickr photos using a mac">we&#8217;ve got you covered</a>. </p>
<p>The post <a rel="nofollow" href="https://www.simplehelp.net/2009/07/06/how-to-display-your-flickr-photos-on-your-facebook-wall/">How to Display Your Flickr Photos on Your Facebook Wall</a> appeared first on <a rel="nofollow" href="https://www.simplehelp.net">Simple Help</a>.</p>
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		<title>How to Silence a Loud Video Card Fan</title>
		<link>https://www.simplehelp.net/2008/08/26/how-to-silence-a-loud-video-card-fan/</link>
					<comments>https://www.simplehelp.net/2008/08/26/how-to-silence-a-loud-video-card-fan/#comments</comments>
		
		<dc:creator><![CDATA[Ross McKillop]]></dc:creator>
		<pubDate>Tue, 26 Aug 2008 11:00:19 +0000</pubDate>
				<category><![CDATA[Other]]></category>
		<guid isPermaLink="false">http://www.simplehelp.net/?p=953</guid>

					<description><![CDATA[<p>This guide will take you step by step through the process to quiet down a loud video card fan. About a month ago I decided I was going to do something about the insanely loud noise coming from my PC. I incorrectly assumed it was one of the large fans at the back causing what &#8230;</p>
<p class="read-more"> <a class="" href="https://www.simplehelp.net/2008/08/26/how-to-silence-a-loud-video-card-fan/"> <span class="screen-reader-text">How to Silence a Loud Video Card Fan</span> Read More &#187;</a></p>
<p>The post <a rel="nofollow" href="https://www.simplehelp.net/2008/08/26/how-to-silence-a-loud-video-card-fan/">How to Silence a Loud Video Card Fan</a> appeared first on <a rel="nofollow" href="https://www.simplehelp.net">Simple Help</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>This guide will take you step by step through the process to quiet down a loud video card fan. </p>
<p><span id="more-953"></span></p>
<p>About a month ago I decided I was going to do something about the insanely loud noise coming from my PC. I incorrectly assumed it was one of the large fans at the back causing what sounded like a jet-engine noise. Turns out, it was the tiny little fan on the video card creating all the ruckus. If your video card is running loudly, follow the steps outlined below to quiet the little guy down. </p>
<p>A few things to note up front &#8211; the steps in this tutorial are specific to my video card. If you have a new super-fancy card, you&#8217;ll probably have to improvise a bit as they can be almost completely encased in the cooling system/fan(s). And, I apologize in advance for the rather poor quality pictures, my digital camera is&#8230; lacking.</p>
<ol>
<li> To make your video card run quietly, you&#8217;ll need the following items: </li>
<p>&#8211; A normal sized Phillips head screwdriver<br />
&#8211; A &#8220;small&#8221; sized Phillips head screwdriver<br />
&#8211; Ideally, very fine high-grade machine oil. Sewing machine oil worked perfectly for me.<br />
&#8211; A hypodermic syringe. If you don&#8217;t have one handy, a sewing needle, sharp thumb-tack or push-pin will also work<br />
&#8211; A loud video card </p>
<p><a href="https://www.simplehelp.net/images/loudvidcard/00.png"><img width="450" height="221" src="https://www.simplehelp.net/images/loudvidcard/00a.png" alt="a video card next to two screwdrivers and a syringe" /><br />
click to enlarge</a></p>
<li> Turn off your PC. Unplug the power to it. Remove the casing from your computer. Most cases have an &#8220;easy access door&#8221; on the side, but if you have an older PC you might have to unscrew it from the back. </li>
<li> Use the regular size Phillips head screwdriver to unscrew your video card, and carefully remove it from your PC. Place it face up on a wood or plastic surface (nothing metal). </li>
<li> Use the small size Phillips head screwdriver to remove the screws that hold the fan onto the heatsink. </li>
<p><a href="https://www.simplehelp.net/images/loudvidcard/01.png"><img width="450" height="405" src="https://www.simplehelp.net/images/loudvidcard/01a.png" alt="a video card with 4 screws holding down a fan" /><br />
click to enlarge</a></p>
<li> Flip the fan over so it&#8217;s face-down.</li>
<p><a href="https://www.simplehelp.net/images/loudvidcard/02.png"><img width="450" height="431" src="https://www.simplehelp.net/images/loudvidcard/02a.png" alt="" /><br />
click to enlarge</a></p>
<li> Fill your syringe with a few drops of machine oil (or sewing machine oil). Use the needle to inject a drop or two (no more) <em>through</em> the sticker into the ball-bearing cavity. You might have to poke around a couple of times to find the cavity &#8211; you&#8217;ll know you&#8217;ve hit it when the needle punctures the sticker. </li>
<p><a href="https://www.simplehelp.net/images/loudvidcard/03.png"><img width="450" height="422" src="https://www.simplehelp.net/images/loudvidcard/03a.png" alt="a loud video card with the fan removed" /><br />
click to enlarge</a></p>
<li> If you don&#8217;t have a syringe and you&#8217;re using a sewing needle, thumb-tack or push-pin, poke a hole through the sticker. Carefully put one drop of oil on top of the hole, and use the pin to work the oil through the hole into the ball-bearing cavity. </li>
<p><a href="https://www.simplehelp.net/images/loudvidcard/04.png"><img width="450" height="517" src="https://www.simplehelp.net/images/loudvidcard/04a.png" alt="a syringe putting drops of oil into a fan" /><br />
click to enlarge</a></p>
<li> Now place your finger on top of the small hole created by the needle/pin, and spin the video card fan around a few times. This will work the oil into the bearings. </li>
<li> Screw the fan back on to the heatsink, and plug your video card back into your computer. Plug the power back in, and turn it on. Once your card heats up to the point where the fan turns on, it should be running completely silent! </li>
</ol>
<p>The post <a rel="nofollow" href="https://www.simplehelp.net/2008/08/26/how-to-silence-a-loud-video-card-fan/">How to Silence a Loud Video Card Fan</a> appeared first on <a rel="nofollow" href="https://www.simplehelp.net">Simple Help</a>.</p>
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		<title>5 Desktop Wallpapers That Will Increase Your Productivity</title>
		<link>https://www.simplehelp.net/2008/07/22/5-desktop-wallpapers-that-will-increase-your-productivity/</link>
					<comments>https://www.simplehelp.net/2008/07/22/5-desktop-wallpapers-that-will-increase-your-productivity/#comments</comments>
		
		<dc:creator><![CDATA[Ross McKillop]]></dc:creator>
		<pubDate>Tue, 22 Jul 2008 12:45:37 +0000</pubDate>
				<category><![CDATA[Other]]></category>
		<guid isPermaLink="false">http://www.simplehelp.net/?p=714</guid>

					<description><![CDATA[<p>One often overlooked aspect of using your computer productively is the desktop. Instead of having a pretty picture of the beach, try using one of these wallpapers. GTD If you&#8217;re a fan of the GTD (Getting Things Done) methodology, this is the wallpaper for you. Grab it (or one of the others) from here. Layered &#8230;</p>
<p class="read-more"> <a class="" href="https://www.simplehelp.net/2008/07/22/5-desktop-wallpapers-that-will-increase-your-productivity/"> <span class="screen-reader-text">5 Desktop Wallpapers That Will Increase Your Productivity</span> Read More &#187;</a></p>
<p>The post <a rel="nofollow" href="https://www.simplehelp.net/2008/07/22/5-desktop-wallpapers-that-will-increase-your-productivity/">5 Desktop Wallpapers That Will Increase Your Productivity</a> appeared first on <a rel="nofollow" href="https://www.simplehelp.net">Simple Help</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>One often overlooked aspect of using your computer productively is the desktop. Instead of having a pretty picture of the beach, try using one of these wallpapers.</p>
<p><span id="more-714"></span></p>
<ol>
<h3>
<li>GTD</li>
</h3>
<p>If you&#8217;re a fan of the GTD (Getting Things Done) methodology, this is the wallpaper for you. Grab it (or one of the others) from <a href="https://www.flickr.com/search/?text=GTD%20wallpaper" title="gtd wallpapers" target="_blank" rel="noopener">here</a>.</p>
<p><img width="450" height="308" src="https://www.simplehelp.net/images/prodwall/gtda.png" alt="" border="0" /></p>
<h3>
<li>Layered Desktop</li>
</h3>
<p>Available in both light and dark, the <a href="https://flickr.com/photos/gr/sets/72157594188036656/" title="layered desktop" target="_blank" rel="noopener">Layered Desktop</a> wallpapers allow you to group things the same way you might organize an actual desktop.</p>
<p><img width="450" height="319" src="https://www.simplehelp.net/images/prodwall/layered.jpg" alt="" border="0" /></p>
<h3>
<li>Chic Desktop</li>
</h3>
<p>A stylish wallpaper that lets you <a href="https://msrachelhollis.com/2013/11/20/chic-wallpaper-organization/" rel="noopener" target="_blank">organize your desktop files and folders</a> into 4 groups &#8211; &#8220;Images&#8221;, &#8220;Inspiration&#8221;, &#8220;To Do&#8221; and &#8220;Work in Progress&#8221;. </p>
<p><a href="https://www.simplehelp.net/images/prodwall/Chic-Organization-Download.jpg"><img width="550" height="344" src="https://www.simplehelp.net/images/prodwall/Chic-Organization-Download_thumb.jpg" alt="Chic Organization desktop wallpaper thumbnail" /><br />
click to enlarge</a> </p>
<h3>
<li>Organizational Desktop Wallpaper</li>
</h3>
<p>Similar to the Chic Desktop, the panel method outlined <a href="https://makinglemonadeblog.com/virtual-organizing-tool-free-desktop-wallpaper/" target="_blank" title="organizational desktop wallpaper template" rel="noopener">here</a> allows you to group icons according to category. The big differences is that <em>you</em> specify the categories &#8211; just download the template template image and then <a href="https://www.simplehelp.net/2008/12/12/how-to-watermark-an-image-using-gimp/" rel="noopener" target="_blank">use a photo editor to add your own text</a> to the panels. </p>
<p><a href="https://www.simplehelp.net/images/prodwall/free-computer-wallpaper-how-to-organize-organizing-your-computer-desktop-1.jpg"><img width="550" height="367" src="https://www.simplehelp.net/images/prodwall/free-computer-wallpaper-how-to-organize-organizing-your-computer-desktop-1_small.jpg" alt="thumbnail of template for a desktop wallpaper with organized panels" /><br />
click to enlarge</a></p>
<h3>
<li>Coming Soon</li>
</h3>
<p>This used to be where I recommended a cool way to set your Google Calendar as your Desktop Wallpaper, but that doesn&#8217;t work in modern versions of Windows (without a paid 3rd party app). </p>
</ol>
<p>The post <a rel="nofollow" href="https://www.simplehelp.net/2008/07/22/5-desktop-wallpapers-that-will-increase-your-productivity/">5 Desktop Wallpapers That Will Increase Your Productivity</a> appeared first on <a rel="nofollow" href="https://www.simplehelp.net">Simple Help</a>.</p>
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		<title>How to Get a Call Center Promotion (Tech Support)</title>
		<link>https://www.simplehelp.net/2006/08/21/how-to-get-promoted-call-centertech-support-version/</link>
					<comments>https://www.simplehelp.net/2006/08/21/how-to-get-promoted-call-centertech-support-version/#comments</comments>
		
		<dc:creator><![CDATA[Ross McKillop]]></dc:creator>
		<pubDate>Mon, 21 Aug 2006 08:31:49 +0000</pubDate>
				<category><![CDATA[Other]]></category>
		<guid isPermaLink="false">http://www.simplehelp.net/2006/08/21/how-to-get-promoted-call-centertech-support-version/</guid>

					<description><![CDATA[<p>Perhaps you work in a call center and you&#8217;re deathly tired of taking calls. Or maybe you&#8217;re thinking about switching careers but don&#8217;t want to go back to school. In the following article I&#8217;ll share some of my background, how I&#8217;ve earned call center promotions, and some what I&#8217;ve observed over the last 10 years &#8230;</p>
<p class="read-more"> <a class="" href="https://www.simplehelp.net/2006/08/21/how-to-get-promoted-call-centertech-support-version/"> <span class="screen-reader-text">How to Get a Call Center Promotion (Tech Support)</span> Read More &#187;</a></p>
<p>The post <a rel="nofollow" href="https://www.simplehelp.net/2006/08/21/how-to-get-promoted-call-centertech-support-version/">How to Get a Call Center Promotion (Tech Support)</a> appeared first on <a rel="nofollow" href="https://www.simplehelp.net">Simple Help</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>Perhaps you work in a call center and you&#8217;re deathly tired of taking calls. Or maybe you&#8217;re thinking about switching careers but don&#8217;t want to go back to school. In the following article I&#8217;ll share some of my background, how I&#8217;ve earned call center promotions, and some what I&#8217;ve observed over the last 10 years in various customer service/support positions. <span id="more-143"></span></p>
<p><img src="https://www.simplehelp.net/wp-content/uploads/call-center-promotion-550x288.png" alt="call center promotion" width="550" height="288" class="aligncenter size-large wp-image-16456" srcset="https://www.simplehelp.net/wp-content/uploads/call-center-promotion-550x288.png 550w, https://www.simplehelp.net/wp-content/uploads/call-center-promotion-300x157.png 300w, https://www.simplehelp.net/wp-content/uploads/call-center-promotion-768x402.png 768w, https://www.simplehelp.net/wp-content/uploads/call-center-promotion.png 1200w" sizes="(max-width: 550px) 100vw, 550px" /></p>
<p><em>Note:</em> this article has been updated in 2020 to be current. </p>
<p>You&#8217;ve read it before, you&#8217;ll read it again &#8211; tech support is the burger flipping equivalent of the IT world. It usually pays $14-$17 an hour, which is certainly decent, but nothing to write home about. You have to politely explain the same things over and over again to customers, who you will almost certainly grow to despise. You&#8217;ll have supervisors who aren&#8217;t fit to work with goats, let alone humans. But it can also be a great place to jump-start your career. Here&#8217;s why &#8211; most tech support jobs don&#8217;t require a vast knowledge of &#8220;everything&#8221;, or super in-depth of a particular subject. Nor do they require a computer science degree. If you&#8217;re at all computer literate and can bluff your way through an interview, you&#8217;ll probably get the job. One of my peers at an old dial-up ISP had literally never been on the Internet before being hired to do Internet technical support. To be fair, this was 20 years ago &#8211; but the basic premise mostly holds true today. A high school diploma (or equivalent) is more than enough education to get your foot in the door. I was hired to work at IBM even though I&#8217;m a high-school drop-out. The &#8220;full time job&#8221; I quit to do this paid me more than $90k/year (15 years ago), and I still haven&#8217;t graduated from high-school.</p>
<p>Many of the following tips are nothing more than common sense. Not all will apply to every call center or tech support position.</p>
<h3>8 Tips to Get a Call Center Promotion</h3>
<ol>
<li> Try to find a tech support job where you&#8217;ll be directly employed by the company that you&#8217;re fielding calls for. Working for an <a href="https://blog.hubspot.com/service/call-center-outsourcing" rel="noopener noreferrer" target="_blank">outsourcing company</a> can help you build your resume, but the promotion possibilities are typically limited to becoming a supervisor, trainer or &#8220;lead tech&#8221;. While each of those positions is certainly a promotion (and an increase in pay), they&#8217;re also not for everyone &#8211; and there&#8217;s a pretty obvious ceiling. If you&#8217;re seeking a job as a server admin, network admin, programmer etc, outsource companies don&#8217;t often have these positions available for you to be promoted into. </li>
<li> Pay very close attention to your metrics. Chances are good you won&#8217;t have much choice in this department, as your supervisor is almost certainly paying very close attention. If average handle time (average call time) is something that you&#8217;re graded on, make darn sure you&#8217;re well within the accepted ranges. If your handle time is too low, you&#8217;ll be accused of hanging up on customers or not fully supporting them. If it&#8217;s too high, you&#8217;ll be accused of being &#8220;too chatty&#8221; or helping customers with unsupported issues. Your supervisor is rated on how well you perform, so never give him or her reason to think negatively of you. Don&#8217;t give excuses either &#8211; your supervisor doesn&#8217;t care that the customer said you &#8220;made his day&#8221; by taking an extra 20 minutes to help them. Your supervisor cares that your metrics are in line.
<p>Some call centers will focus on a specific metric for a period of time. It&#8217;s critical that you pay attention and make sure that you&#8217;re covered for that specific metric. Example: your company has decided that April is &#8220;first call resolution&#8221; month. During this period, make sure that your first call resolution is as high as possible, and don&#8217;t worry too much about the other metrics. The supervisors and call center managers will sit around at the end of that month and look to see who had the highest FCR. Make sure you&#8217;re on that list. </li>
<li> Volunteer for extra duties or assignments, even if they&#8217;re &#8216;beneath&#8217; you &#8211; <strong>especially</strong> when asked. If you&#8217;re a &#8220;level two&#8221; tech, and asked to perform level one chores, just say &#8220;no problem&#8221; and do it. Team-players are not forgotten. Sometimes you&#8217;re asked to do things just to see what your reaction is. Keep that in mind.</li>
<li> In the same vein as the suggestion above, pro-actively suggest ways to improve process, training, or other aspects of your role. If your company has a knowledge-base or web-based troubleshooting site (<a href="https://www.simplehelp.net" rel="noopener noreferrer" target="_blank">like this one</a>!), submit documents to it. Let the company know through your actions, not just words, that you&#8217;re a valuable resource. Telling your supervisor and co-workers that you&#8217;re &#8220;too smart for this job&#8221; will only alienate you &#8211; even if it&#8217;s true. <em>Show</em> them that you&#8217;re being under-utilized. </li>
<li> Volunteer or request to chair-side with other departments. If you want to work in a Network Operations Center, ask your supervisor if it could be arranged for you to sit with a NOC employee (during a not-too-busy time) for a few hours. Not only will you get a hands-on view of what a typical day in the life of a NOC person is (and possibly find out that it&#8217;s <em>not</em> the job for you, as I did) you&#8217;ll get to meet and network with new people. Also, people love it when you show interest in what they do. If you do decide you want to work in the NOC, whoever you chair-side with will give you a strong recommendation if you just pay attention to what they say, and at least pretend to be interested. It almost goes without saying, but don&#8217;t even think about asking to chair-side during your &#8216;on-phone&#8217; hours. Yeah, you&#8217;ll have to give up time on one of your days off.
<p>Similarly, if you want to be a programmer, write something that helps in your current role. Improve the outage board. Make a better version of an existing tool. Then show it to your supervisor and before you know it half the call center will be using it, and you&#8217;ll be asked to create new tools. </li>
<li> Let your intentions be known. Tell your supervisor that you want to be promoted, eventually. The turnover rate at call centers is so high that no one expects this to be the job you want for the rest of your life. But be willing to put in some time. Don&#8217;t think that you can be promoted within the first few weeks of your new job.
<p>Do <strong>not</strong> bring up this subject if your metrics (average call time, average first call resolution rate, etc) are not up to par. The very first thing your supervisor will tell you is to do a better job in your current role. Also, make sure to explain that you don&#8217;t mind &#8220;paying your dues&#8221; first and that you don&#8217;t expect a call center promotion overnight. Depending on the company and your relationship with your supervisor, you may want to ask if the two of you can put together a plan to help move your career forward. The two of you can set goals and a rough time-line to achieve them. While it&#8217;s unlikely that you&#8217;ll get a &#8220;do x y and z and you&#8217;ll be promoted&#8221; response, it shows that you&#8217;re willing to do what it takes. This is also a good time and place to ask your supervisor what you can do to better your chances of a promotion, and make sure it&#8217;s on paper (or in email) so you can later show that you did everything that was suggested/required. </li>
<li> Smile. And yes, I know, this is the hardest one. It&#8217;s true in all jobs, but especially in call centers &#8211; the folks who smile are the most liked. The person who sits quietly in the corner, never talks to anyone and has a permanent frown isn&#8217;t going to be looked upon favourably. Sorry, it&#8217;s just the way it is. If it takes thinking of how you&#8217;d like to toilet-paper your supervisors house in order for you to smile, do it. The smile will also come across when you&#8217;re speaking with customers, no matter how much you want to hang up on them. </li>
<li> Become an expert in at least one subject. It never hurts to be known as the &#8216;go-to&#8217; person for a given topic. If you&#8217;re a macOS/Apple expert, let your peers know that you&#8217;re willing to help them, since a lot of tech support employees are very Windows-focused. Or learn one of your tools inside and out, and then document some of the more advanced or difficult features. But don&#8217;t let this backfire &#8211; many people also become arrogant when they&#8217;re a subject matter expert, and acting like a know-it-all will not help your career. </li>
</ol>
<p>I hope this helped with your goal of a call center promotion. If you&#8217;ve worked in a call center and managed to work your way up, by all means please feel free to share your tips in the comments below. </p>
<p>The post <a rel="nofollow" href="https://www.simplehelp.net/2006/08/21/how-to-get-promoted-call-centertech-support-version/">How to Get a Call Center Promotion (Tech Support)</a> appeared first on <a rel="nofollow" href="https://www.simplehelp.net">Simple Help</a>.</p>
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		<title>How to be Polite While You&#8217;re Online (Netiquette)</title>
		<link>https://www.simplehelp.net/2006/08/14/how-to-be-polite-while-youre-online-practicing-good-netiquette/</link>
					<comments>https://www.simplehelp.net/2006/08/14/how-to-be-polite-while-youre-online-practicing-good-netiquette/#comments</comments>
		
		<dc:creator><![CDATA[Ross McKillop]]></dc:creator>
		<pubDate>Mon, 14 Aug 2006 23:28:50 +0000</pubDate>
				<category><![CDATA[Email]]></category>
		<category><![CDATA[Instagram]]></category>
		<category><![CDATA[Other]]></category>
		<category><![CDATA[Twitter]]></category>
		<guid isPermaLink="false">http://www.simplehelp.net/2006/08/14/how-to-be-polite-while-youre-online-practicing-good-netiquette/</guid>

					<description><![CDATA[<p>&#8220;Netiquette&#8221; is slang for &#8220;Internet etiquette&#8221;. It refers to the accepted behaviours and practices regarding interactive online activity such as discussion forums, chat rooms, and email. Adherence to these guidelines will help make the online community in which you are participating more enjoyable for everyone to use. Please note that the points discussed here provide &#8230;</p>
<p class="read-more"> <a class="" href="https://www.simplehelp.net/2006/08/14/how-to-be-polite-while-youre-online-practicing-good-netiquette/"> <span class="screen-reader-text">How to be Polite While You&#8217;re Online (Netiquette)</span> Read More &#187;</a></p>
<p>The post <a rel="nofollow" href="https://www.simplehelp.net/2006/08/14/how-to-be-polite-while-youre-online-practicing-good-netiquette/">How to be Polite While You&#8217;re Online (Netiquette)</a> appeared first on <a rel="nofollow" href="https://www.simplehelp.net">Simple Help</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>&#8220;Netiquette&#8221; is slang for &#8220;Internet etiquette&#8221;.  It refers to the accepted behaviours and practices regarding interactive online  activity such as discussion forums, chat rooms, and email.  Adherence to these guidelines will help make the online community in which you are participating more enjoyable for everyone to use.  <span id="more-139"></span></p>
<p>Please note that the points discussed here provide general suggestions; for more specific information, you should read the guidelines for the community in which you want to participate.</p>
<h4><a name="im">Instant Messaging Etiquette</a></h4>
<p><strong>Don&#8217;t type in all capital letters</strong><br />
Typing in all capital letters on the Internet is considered rude because it is difficult to read and comes across as very aggressive (LIKE SHOUTING!). This rule of thumb is true across the Internet &#8211; not just when IM&#8217;ing. If you take away nothing from this &#8216;how-to&#8217; other than knowing that typing in &#8220;caps&#8221; is widely despised on the Internet, consider it time well spent.</p>
<p><strong>Try not to &#8220;pounce&#8221; other users</strong><br />
Pouncing&#8221; refers to sending someone an instant message immediately after that person signs on to the service. He or she may wish  to perform other tasks while starting the messenger app. The person may need a few minutes to put up an &#8220;away&#8221; or &#8220;do not  disturb&#8221; message, signifying that he or she doesn&#8217;t wish to engage in conversation at the moment.  You should always wait a few  minutes before sending someone an instant message.</p>
<p><strong>Tell other users when you are away</strong><br />
Most instant messaging services provide a way of notifying other users that you are not responding to messages or have stepped  away from the computer.  Most make use of &#8220;away&#8221; or &#8220;do not disturb&#8221; messages.  Another way of telling other users that you cannot answer their messages is to simply let them know in conversation that you must leave.  You wouldn&#8217;t want someone to wait for your  response for more than a few minutes.</p>
<p><strong>Keep it casual</strong><br />
You may not want to use instant messaging to give someone bad news or make a major announcement. While some people may consider  instant messaging similar to the telephone as a means of communication, others consider it much less formal.</p>
<p><strong>Use reasonable fonts and colours</strong><br />
It can be very unpleasant to have to look at huge fonts or light colours while conversing on an instant messaging service.  Try to  stick the standard font size and colours unless you are positive that the other person doesn&#8217;t mind.</p>
<h4><a name="email">Email Etiquette</a></h4>
<p><strong>Avoid forwarding junk mail</strong><br />
Many folks repeatedly forward junk mail, such as &#8220;virus alerts&#8221;, chain letters and memes.  Unless someone specifically tells you that he/she enjoys receiving these &#8220;forwards&#8221;, you shouldn&#8217;t send them. This is even more important if you&#8217;re emailing a co-worker.</p>
<p><strong>Consider your audience</strong><br />
Avoid sending emails to everyone in your address book unless the information contained is vital for each and every person in it. Otherwise, these &#8220;mass emails&#8221; simply clog other people&#8217;s inboxes.</p>
<p><strong>Use threads</strong><br />
When someone sends you an email and you wish to reply, you should always hit the &#8220;reply&#8221; button within your email client rather than beginning a new email.  This allows users to keep track of the thread of conversation.</p>
<p><strong>Be appropriate</strong><br />
What is acceptable in a casual email to a friend might not be acceptable in a work-related email. In general, for official  communications, you should avoid using online abbreviations and emojis, and pay more attention to spelling, grammar, and punctuation.</p>
<p><strong>Use plain text</strong><br />
This one isn&#8217;t quite as important as it once was, since almost all email apps are HTML-enabled. But if it&#8217;s a professional email, you may want to consider sending it in plain text rather than HTML. </p>
<p><strong>Avoid sending large attachments</strong><br />
Unless specifically directed to do so, may not want to send large attachments to your email contacts.  Not everyone has a  connection that&#8217;s as fast as yours, and large attachments can take a long time to download for some people. </p>
<h4><a name="forums">Message Board/Forum Etiquette</a></h4>
<p><strong>Don&#8217;t spam</strong><br />
Within the context of message boards, &#8220;spamming&#8221; can refer to repeatedly posting the same message.  This is considered poor etiquette and will usually result in the spammer&#8217;s removal from the forum or group.</p>
<p><strong>Don&#8217;t be a troll</strong><br />
A &#8220;troll&#8221; refers to someone who enters a forum purely to flame or annoy other participants. &#8220;Trolling&#8221; is not acceptable in online communities and can result in one&#8217;s being banned from the forum or board. A troll can also refer to someone who has multiple usernames on the same forum. </p>
<p><strong>Stay on topic</strong><br />
When you submit an off-topic post to a thread, it detracts from the discussion at hand.  If you wish to discuss a new topic, you begin a new thread.</p>
<p><strong>Try to spell correctly and use proper grammar</strong><br />
You should make every effort to spell correctly and use proper grammar within forums and discussion groups. If a post is incoherent, moderators and administrators may delete it.</p>
<p><strong>Don&#8217;t get too carried away &#8220;flaming&#8221;</strong><br />
&#8220;Flaming&#8221;, within the domain of online communities, refers to heated exchange on a message board or in a chat room.  In general, flaming is permissible only when it does not involve ad hominem attacks on other participants in the forum.</p>
<h4><a name="chat">Chat Room Etiquette</a></h4>
<p><strong>Think before you speak</strong><br />
When entering a chat room &#8211; public or private, you should wait a few minutes before typing in order to get a feel for the flow of conversation. This  way, you won&#8217;t say anything that is completely off-topic, which would detract from the conversation.</p>
<p><strong>Refrain from profanity/offensive language</strong><br />
Don&#8217;t type anything in a chat room that you wouldn&#8217;t ordinarily say in public. Offensive language does nothing to enhance a chat room experience, and is usually strictly moderated.</p>
<p><strong>What is spamming?</strong><br />
In the context of chat rooms, spamming refers to typing the same thing repeatedly.  This annoys other chatters and will usually  result in your ejection from the chat room.</p>
<p><strong>Avoid typing long messages</strong><br />
No one wants to have to scroll through more than five lines to get to the comment after yours.  If you have something long to say, try to break it up into smaller pieces or send it as a private message.</p>
<p>The post <a rel="nofollow" href="https://www.simplehelp.net/2006/08/14/how-to-be-polite-while-youre-online-practicing-good-netiquette/">How to be Polite While You&#8217;re Online (Netiquette)</a> appeared first on <a rel="nofollow" href="https://www.simplehelp.net">Simple Help</a>.</p>
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		<title>How to get tickets for any Ticketmaster event</title>
		<link>https://www.simplehelp.net/2006/07/30/how-to-get-tickets-for-any-ticketmaster-event/</link>
					<comments>https://www.simplehelp.net/2006/07/30/how-to-get-tickets-for-any-ticketmaster-event/#comments</comments>
		
		<dc:creator><![CDATA[Ross McKillop]]></dc:creator>
		<pubDate>Sun, 30 Jul 2006 11:29:19 +0000</pubDate>
				<category><![CDATA[Other]]></category>
		<guid isPermaLink="false">http://www.simplehelp.net/2006/07/30/how-to-get-tickets-for-any-ticketmaster-event/</guid>

					<description><![CDATA[<p>Using the following steps, I have never been shut out of a concert or event that I wanted to attend. This includes getting tickets for the hugely popular events such as Pearl Jam shows, both nights of the Rock and Roll Hall of Fame concerts at Madison Square Gardens, playoff hockey games etc. Please note: &#8230;</p>
<p class="read-more"> <a class="" href="https://www.simplehelp.net/2006/07/30/how-to-get-tickets-for-any-ticketmaster-event/"> <span class="screen-reader-text">How to get tickets for any Ticketmaster event</span> Read More &#187;</a></p>
<p>The post <a rel="nofollow" href="https://www.simplehelp.net/2006/07/30/how-to-get-tickets-for-any-ticketmaster-event/">How to get tickets for any Ticketmaster event</a> appeared first on <a rel="nofollow" href="https://www.simplehelp.net">Simple Help</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>Using the following steps, I have never been shut out of a concert or event that I wanted to attend. This includes getting tickets for the hugely popular events such as Pearl Jam shows, both nights of the Rock and Roll Hall of Fame concerts at Madison Square Gardens, playoff hockey games etc. <span id="more-124"></span></p>
<div style="background-color: #F0F8FF ; padding: 10px; border: 1px solid black;">
Please note: This guide was originally published back in 2006. Quite obviously, a lot has changed since then. Most of the content you&#8217;ll find below is no longer relevant, as Ticketmaster has a slew of new ways to make sure your experience getting tickets is as miserable as possible. This article is staying online as a historical/archived document, and should be treated as such.
</div>
<p></p>
<p>First up, I have consistently found that using the Internet and ticketmaster.com and/or livenation.com is the ideal way to get the best tickets possible. Using the phone to call Ticketmaster when the tickets go on sale will only lead to you hearing a busy signal. Lining up at a Ticketmaster or event outlet is <strong>never</strong> a good idea, and here&#8217;s why. If the person at the ticket booth/cash register is at all slow, ie. tickets go on sale at 10AM and the person selling the tickets isn&#8217;t ready until 10:05AM, all the good seats will be gone by then. If you&#8217;re even second in line, by the time the first purchase has been completed by the person in front of you, all the good tickets will be gone. <em>Always</em> use the Internet to get the best possible seats/tickets. Here&#8217;s how you go about doing just that &#8211; </p>
<p>1. <a href="#setting">Setting the clock</a><br />
2. <a href="#prepare">Advanced Ticket Sales</a><br />
3. <a href="#ticketmaster">Using Ticketmaster</a><br />
4. <a href="#vpn">Use a VPN on another Computer, Tablet or Smartphone</a><br />
5. <a href="#work">Go to work</a></p>
<p><a name="setting"></p>
<h2>1. Setting the clock</h2>
<p></a></p>
<p>No, not your alarm clock &#8211; the clock on your computer. I couldn&#8217;t possibly count the number of times I&#8217;ve heard someone say &#8220;I got to Ticketmaster.com right at 10:00AM when the tickets went on sale, but they were already sold out!&#8221;. What really happened was they got to Ticketmaster when they <strong>thought</strong> it was 10AM. Just because your watch or PC time says it&#8217;s 10:00AM, doesn&#8217;t necessarily make it so. Even being off by 10 or 20 seconds can make the difference between a great seat, and one way, way back. </p>
<p>To fix this, sync your computer&#8217;s time with the <strong>Atomic Time</strong>. </p>
<p>Select your Operating System from the list below to setup/confirm you&#8217;re using Atomic Time sync. </p>
<p>1. <a href="#osx">OS X</a><br />
2. <a href="#win7">Windows Vista and/or Windows 7</a><br />
3. <a href="#winxp">Windows XP</a></p>
<p><a name="osx"></p>
<h3>Setting up OS X with Atomic Time Sync</h3>
<p></a></p>
<ol>
<li> If you&#8217;re using OS X 10.4 or higher (unless your Mac is <em>very</em> old, you almost certainly are), you can check to make sure you&#8217;re using Atomic Time by selecting the date/time section of the menu bar, and then click <strong>Date &#038; Time Preferences</strong>. </li>
<p><img width="245" height="145" src="https://www.simplehelp.net/images/tickets/img0001.png" alt="" /></p>
<li>  From here, confirm that <strong>Set date and time automatically:</strong> is checked. Then select <strong>Time Zone</strong> and confirm that your Mac is set to the correct location. </li>
<p><img width="450" height="399" src="https://www.simplehelp.net/images/tickets/img0002a.png" alt="" /></p>
<li> You&#8217;re done this part &#8211; you can jump down to the <a href="#prepare">Advanced Ticket Sales</a> section now. </li>
</ol>
<p><a name="win7"></p>
<h2>Setting up Windows Vista and/or Windows 7 with Atomic Time Sync</h2>
<p></a></p>
<ol>
<li> Click the time/date section from your Taskbar and select <strong>Change date and time settings&#8230;</strong> from the pop-up menu. </li>
<p><img width="375" height="330" src="https://www.simplehelp.net/images/tickets/img08.png" alt="" /></p>
<li> On the <strong>Date and Time</strong> tab, confirm that you have the correct Time Zone set. If you don&#8217;t, click the <strong>Change time zone&#8230;</strong> button. <em>Note:</em> if your time zone is already set correctly, skip the next step.
<p><img width="450" height="466" src="https://www.simplehelp.net/images/tickets/img09a.png" alt="" /></p>
<li> Select the correct time zone for your location from the drop-down menu, and click the <strong>OK</strong> button. </li>
<p><img width="450" height="270" src="https://www.simplehelp.net/images/tickets/img10a.png" alt="" /></p>
<li> Now select the <strong>Internet Time</strong> tab from the top. Click the <strong>Change settings&#8230;</strong> button. </li>
<p><img width="450" height="469" src="https://www.simplehelp.net/images/tickets/img11a.png" alt="" /></p>
<li> Make absolutely certain that <strong>Synchronize with an Internet time server</strong> is checked. Then click the <strong>Update Now</strong> button.
<p><img width="450" height="282" src="https://www.simplehelp.net/images/tickets/img12a.png" alt="" /></p>
<li> You should now see that Windows has updated the time. You&#8217;ll also want to do this step 10 or 15 minutes before tickets go on sale so that your PC&#8217;s clock is set exactly perfectly. </li>
<p><img width="450" height="282" src="https://www.simplehelp.net/images/tickets/img13a.png" alt="" /></p>
<li> You&#8217;re done this part &#8211; you can jump down to the <a href="#prepare">Advanced Ticket Sales</a> section now. </li>
</ol>
<p><a name="winxp"></p>
<h2>Setting up Windows XP with Atomic Time Sync</h2>
<p></a></p>
<p>Windows XP has a built-in feature that allows you to sync your PC with an atomic clock, although the default server that it uses has been problematic in the past. Because of this, I suggest using <a href="http://www.analogx.com/CONTENTS/download/network/ats.htm" target="_blank" rel="noopener noreferrer">Atomic TimeSync</a>, a free Windows utility (for 95, 98, NT, 2K, ME and XP).</p>
<ol>
<li> Run Atomic TimeSync 10 or 15 minutes before the tickets go on sale (make sure that you&#8217;re online)</li>
<li> Double-click its icon in your system tray </li>
<p><img width="149" height="60" src="https://www.simplehelp.net/images/tickets/tm03.jpg"></p>
<li> Click the <strong>Get Atomic Time</strong> button, and then the <strong>Synchronize </strong> button</li>
<p><img width="309" height="151" src="https://www.simplehelp.net/images/tickets/tm04.jpg"></p>
<li> If everything was successful, you can skip the next few steps and move on to the <a href="#ticketmaster">using Ticketmaster</a> section. </li>
<li> If you had a problem getting the Atomic Time, first make sure your Internet connection is working. If you&#8217;re certain that you&#8217;re online, you might need to switch the server that Atomic TimeSync uses. To do this, right-click the Atomic TimeSync icon in your system tray and select <strong>Config</strong></li>
<p><img width="116" height="129" src="https://www.simplehelp.net/images/tickets/tm05.jpg"></p>
<li> The default Atomic Clock server should be <strong>time-a.timefreq.bldrdoc.gov</strong> in the <strong>Network Time Server</strong> field. If you live elsewhere, visit <a href="https://www.pool.ntp.org/zone/north-america" target="_blank" rel="noopener noreferrer">this site</a> to find an Atomic Time server for your area.</li>
<p><img width="422" height="196" src="https://www.simplehelp.net/images/tickets/tm06.jpg"></p>
<li> Repeat step #3 and you should be set. </li>
<li> You&#8217;re done this part &#8211; you can jump down to the <a href="#prepare">Advanced Ticket Sales</a> section now. </li>
</ol>
<p><a name="prepare"></p>
<h2>2. Advanced Ticket Sales</h2>
<p></a></p>
<p>Make a list of all the bands (teams, events etc) you like. One by one visit their official home pages and sign up for their mailing list. &#8220;Like&#8221; them on Facebook and follow them on Twitter. If they have a forum, give it a read and see if there&#8217;s a Fan Club or something similar. <strong>Many</strong> bands will do an advanced &#8220;pre-sale&#8221; for fan club members only. Fan club members will receive a password and then use it to sign in to Ticketmaster at the time of the pre-sale. I would still strongly suggest following all of the steps outlined in this tutorial even if you have access to the fan club pre-sale, because those special pre-sales often have a limited number of tickets available. </p>
<p>Ticketmaster also has some form of partnership with American Express, and many events have an &#8220;American Express only&#8221; pre-sale, where you must use an AmEx to purchase tickets. If you&#8217;re <em>really</em> serious about getting tickets, consider getting an American Express card. </p>
<p><a name="ticketmaster"></p>
<h2>3. Using Ticketmaster</h2>
<p></a></p>
<p>Ticketmaster and Live Nation have implemented a number of tricks to stop you from getting the tickets you want. Actually, what they&#8217;ve done is try to keep things &#8220;fair&#8221; and avoid system crashes on their end. Here are some ways to maximize your chances of getting those tickets.</p>
<ol>
<li> Most important &#8211; create your Ticketmaster account, and sign in to it, <strong>before</strong> the tickets go on sale. This ensures that you 1) won&#8217;t find out at the last minute that you&#8217;ve forgotten your Ticketmaster password and 2) decreases the number of steps you&#8217;ll have to go through when buying tickets.</li>
<li> Do not use your browsers <strong>Refresh</strong> button, at all, on Ticketmaster.com. Ticketmaster uses cookies, your IP address and who-knows-what-else to track exactly what you&#8217;re doing. Going to the event page a minute before tickets go on sale and hitting refresh will almost certainly guarantee that you do <strong>not</strong> get tickets.</li>
<li> Instead, enter the artist/team/event name in the search field, and as <strong>soon</strong> as your computers clock changes to the onsale time, click <strong>Search</strong>. </li>
<p><img width="249" height="39" src="https://www.simplehelp.net/images/tickets/tm07.jpg"></p>
<li> You&#8217;ll be presented with either a page to narrow down your search (image 1) or a list of events (image 2). To find out which of the screens that you&#8217;ll get, try this search ahead of time (the day before the tickets go on sale)
<p><a href="https://www.simplehelp.net/images/tickets/tm08.jpg"><img width="419" height="166" src="https://www.simplehelp.net/images/tickets/tm08a.jpg" border="0"><br />
click to enlarge</a></p>
<p><a href="https://www.simplehelp.net/images/tickets/tm10.jpg"><img width="414" height="256" src="https://www.simplehelp.net/images/tickets/tm10a.jpg" border="0"><br />
click to enlarge</a></p>
<p>Your goal should be to get to a screen that says <strong>Find Tickets</strong> directly next to the event you want to attend, 1 (one) click <strong>after</strong> the time the tickets go on sale. </li>
</ol>
<p><a name="vpn"></p>
<h2>4. Use a VPN on another Computer, Tablet or Smartphone</h2>
<p></a></p>
<p>If you have a 2nd computer (or iPad, Smartphone, tablet&#8230;) handy, use a <a href="https://www.privateinternetaccess.com/pages/buy-vpn/simplehelp" target="_blank" rel="nofollow noopener noreferrer">VPN</a> on that computer or device so that it has a different IP address from your &#8216;first&#8217; computer. <em>All</em> devices connected to your home network, WiFi or otherwise, share the same IP address &#8211; <em>unless</em> one of them is using a VPN. If your second computer/device has a different IP address, you can use <em>both</em> to try and get tickets, doubling your chances. Using a VPN is remarkably simple, and we have detailed instructions on how to set one up for the following Operating Systems (links open in a new window/tab):</p>
<li> <a href="https://www.simplehelp.net/2015/08/02/how-to-set-up-a-vpn-in-windows-10/" target="_blank" rel="nofollow noopener noreferrer">How to setup a VPN in Windows 10</a> </li>
<li> <a href="http://www.howtogeek.com/134046/how-to-connect-to-a-vpn-in-windows/" target="_blank" rel="nofollow noopener noreferrer">How to setup a VPN in Windows 7 and Windows Vista</a> </li>
<li> <a href="https://www.simplehelp.net/2015/08/01/how-to-set-up-a-vpn-in-os-x-10-10-yosemite/" target="_blank" rel="nofollow noopener noreferrer">How to setup a VPN in OS X</a> </li>
<li> <a href="https://www.simplehelp.net/2015/07/27/how-to-set-up-a-vpn-on-your-iphone/" target="_blank" rel="nofollow noopener noreferrer">How to setup a VPN on Your iPhone or iPad </a> </li>
<li> <a href="https://www.simplehelp.net/2015/08/04/how-to-set-up-a-vpn-on-your-android-device-lollipop/" target="_blank" rel="nofollow noopener noreferrer">How to setup a VPN on Your Android Phone or Tablet </a> </li>
<p></p>
<p>Make sure to visit <a href="http://www.whatsmyip.net" target="_blank" rel="noopener noreferrer">http://www.whatsmyip.net</a> from each browser, and make sure that your IP shows up differently in each.</p>
<p><a name="work"></p>
<h2>5. Go to work</h2>
<p></a></p>
<p>Literally. If you work somewhere that has a broadband connection, and it&#8217;s better than your home dial-up, DSL or cable, use it. The added bonus of doing this at work is that you can recruit some of your co-workers to help. Make sure they all have Ticketmaster accounts already created, with their own credit card added to the account etc. If one of your co-workers ends out getting the best tickets, you can just pay him/her back and have them follow through with the ticket purchase. </p>
<p>My parting piece of advice is to try this with an event you don&#8217;t really want to go to (just don&#8217;t actually purchase the tickets at the end). Use a Rolling Stones, Madonna or Britney Spears concert or playoff sporting event as a test. They&#8217;re usually very difficult to get tickets for, and make for excellent practice runs until you have the process down pat. </p>
<p>The post <a rel="nofollow" href="https://www.simplehelp.net/2006/07/30/how-to-get-tickets-for-any-ticketmaster-event/">How to get tickets for any Ticketmaster event</a> appeared first on <a rel="nofollow" href="https://www.simplehelp.net">Simple Help</a>.</p>
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