These tips may help you unfreeze your Android device when all else seems to fail.
If your Android powered smartphone comes with a removable battery – take it out, then pop it back in and start your phone as normal. If you don’t have a removable battery, keep reading.
On most Android devices (phones and tablets), you can force restart your device by holding the Power button while holding the Volume Down button at the same time. Hold them down until the phone goes ‘blank’ (finally powers off) and then boots up (starts) again.
On a few Android phones, you have to hold down the Power button and both Volume buttons.
If none of the above steps work for you, visit Google and run a search for your phone model and then the word “manual” (to find a digital copy of your phones operating manual) or search for your phones specific model with the phrase “force power off”. To determine your exact phone model, follow these 3 quick steps:
- If you’re able to operate your phone at all, tap the Settings button.
- Locate and select the About device section.
- Now find the Model number section.
- Use the exact Model number (letters, dashes and all) when running a search that includes the word (or phrase) “manual” or “force restart”.
If your device is completely frozen and you aren’t able to figure out the exact model number, search for the device name (example, “Samsung Galaxy S4 force restart” (which by the way, happens to be the ‘default’ hold down Power and Volume Down at the same time).