Cable Modem Troubleshooting: SMC 8002

Light patterns, images, manuals and more helpful info for the SMC 8002 cable modem –

Manufacturer: SMC Model: 8002
Modem Light Indicators

Off – No power is being supplied to the modem.
Solid – Power is being supplied to the modem.


Solid – Indicates a valid 10/100 Ethernet link.

ACT Solid – Indicates that the modem is receiving data from the service

Off – Searching for a available channel to use.
Flashing – Attempting to establish a connection to transmit data.
Solid – Modem is acquired.

Notes and Useful Information:

This modem has 3 MAC IDs – labeled E, U, and RF.

Installation and User Manual

Manufacturer Product Website

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