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How to clear the Internet Explorer Mobile cache and cookies

Internet Explorer Windows Mobile

If you find yourself unable to view a web page in Internet Explorer Mobile (aka IE Mobile, formerly Pocket Internet Explorer), and you’re confident it should display properly, try clearing the cache and cookies. To do so, follow the steps outlined below.


  1. Launch Internet Explorer Mobile and click the Menu button, then scroll down to Options (or click the #6 button)
  2. Scroll down to Memory select it.
  3. Make sure Temporary Files: is highlighted, and click the Clear button.
  4. Confirm the deletion by clicking Yes.
  5. Repeat the above two steps but this time select Cookies: to clear them.
  6. Now try and load the web page that wasn’t displaying properly – it should be fine this time.

Posted in Internet Explorer, Windows Mobile.

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2 Responses

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  1. Ruud says

    What Mobile OS is this?
    The forms nor the description look like any Internet Explorer on any mobile OS I know (being Pocket PC 2000/2002, Windows Mobile 2003/SE/2005, Window CE 3.0/4.2/5.0).

Continuing the Discussion

  1. The Ultimate Guide to Google Services using Windows Mobile - Simplehelp linked to this post on September 19, 2007

    [...] work in Mozilla Mobile browser, but could have been related to my phone. Sometimes requires you to clear the Internet Explorer Mobile cache and cookies before it displays correctly. Advantages: will always be in sync with the “normal” [...]



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