How to Change the WiFi Network Name and Password on the Clear Spot Voyager Hotspot

This brief tutorial will show you how to change the default WiFi “Network Name” (SSID) and password for your Clear Spot Voyager Hotspot.

Your “default” Wifi Network Name and Password are located on a sticker on the back of your Clear Spot Voyager device. One great reason for changing the defaults is that you’ll be able to actually remember the password when you want to let your friends use your Hotspot, instead of having to hand them the device and read it from the sticker. Also, the sticker will ‘wear out’ with time, and given that the passwords CLEAR generates are quite secure NOT SECURE – it’s a good idea to change at least the password. Changing the Wifi Network Name (SSID) will also help secure your device, as the password to the web interface is a known default, and if the “wrong” person saw the Network Name (ClearSPOT_xxxx), it would make it easier for them to take over and control your Voyager. So with all of that said, here’s how to change the default settings on your Voyager.

Update: Thanks to commentator Mark Choi for pointing out that the defaults are in fact, not secure at all (for someone who knows the weaknesses of how Clear creates those default settings) – making the importance of changing the defaults that much higher.

  1. Once you’re connected to your CLEAR service, enter the URL into your web browser (or click here if you’re connected to CLEAR right now).
  2. On the left side of the screen you’ll see a Login button. Enter the word admin (all lower case) in the space provided, and then click the Login button.
  3. Select Wi-Fi Settings from the menu on the left side.
  4. In the Basic Wi-Fi Settings section you can change your Network Name, Password and more. As you can see in the screenshot below, I changed my Network Name (SSID) to simplehelpdotnet. I also changed the password to something I could remember, but still secure enough (combination of numbers, upper and lower case letters).

    Click the Apply button when you’re done making changes.

  5. Click the Yes button when prompted.
  6. Finally, click the OK button.
  7. At this point the changes you just made will be pushed to your CLEAR Spot Voyager, which will restart. Once the device has restarted with the new settings, you’ll have to manually re-connect to the “new” network name, and enter your new password.
  8. You’re finished!
{ 19 comments… add one }
  • Ajr June 5, 2013, 3:29 pm

    Thank u so much

  • kk September 27, 2013, 5:18 pm


  • candace November 6, 2013, 7:01 pm

    do you know the original password for the clear spot blue voyager?

  • Gamerboy5254 March 14, 2014, 7:09 pm

    Thank you!

  • BEN May 21, 2014, 11:30 pm

    thanks YOU YOU THE BEST

  • alice September 21, 2014, 10:11 pm

    this is so much better than the instructions provided by Clear

  • Carlos Zapata October 6, 2014, 4:29 am

    i never change the password but i can’t read it, how can i know my original password?

  • maria March 11, 2015, 1:07 am

    I bought clearspot voyager on Ebay but I was trying to put a password on my device as it is open for everyone. I called clear and followed the steps. and nothing I put admin for both user and password. can someone help me figure it out. the device didn t come with any inf on the inside. thank you M>M>

  • maria March 13, 2015, 11:06 am

    I have the same issue with mine..did you find the answer if you did please let me know . thanks

  • Mark Choi July 10, 2015, 8:17 pm

    How is plopping the numbers “314” in front of the SSID “quite secure”?!?

  • Ross McKillop July 10, 2015, 8:27 pm

    @Mark Choi – I’m a bit confused, where does it say to do that? The tutorial suggests you change every default to include nothing about the original settings…

  • Mark Choi July 11, 2015, 4:30 am

    The original setting of almost all Clearspot devices is to have the SSID equal to the last five digits of the MAC ID (plus the word “Clearspot_”) and the WSA password equal to the last eight digits of the same MAC ID (which is often essentially equal to appending “314” to the last five digits of the numeric portion of the SSID, especially with the Voyager and Spot). Thus, for instance, resetting a Voyager with MAC ID 00:1E:31:46:AC:3D results in an SSID of Clearspot_6ac3d, with a password of 3146ac3d. There is nothing “quite secure” about this.
    This also, of course, works in reverse: the MAC ID of the device shown in the article above is most definitely 00:1E:31:43:9A:71.

  • Ross McKillop July 11, 2015, 1:01 pm

    Ahhhh ok, now I understand. That part, to be honest, I never so much as noticed. Well done. I will adjust the article accordingly.

  • Mark Choi July 11, 2015, 2:48 pm

    To be honest, I have used this fact numerous times to “break in” to hotspots whose default credtials have rubbed off the sticker, allowing me to access the device and log on (all for perfectly legitimate reasons, of course!) without having to do a software reset.. There are similar algorithms for some of the other devices, like the Apollo.
    None of this will matter in a few months, of course, when the entire WiMAX network will go dark.

  • jack July 19, 2015, 7:31 am

    What happens when it goes dark? I know sprint bought it by me and I can’t use it soon.. :( is it to become useless or can I use this device on another network?

  • Mark Choi July 19, 2015, 12:49 pm

    Clear goes down for good nationwide Nov. 6th. As of now there is no official migration path. That said, Sprint’s new CEO has stated in interviews that he wants to take Sprint “back to its roots”, which he clarified to mean unlimited plans. Also, there is already a plan in place to migrate their phone customers using WiMax, providing them with new, replacement hardware and equivalent plans. So there is a chance it might offer that to Clear subscribers. Clear will not give you a straight answer about this, however, or will flat out claim it won’t happen (even though none of their employees is in any position to know).
    So as of now, you can only wait and see.
    As to migrating the device to another company, everyone is moving away from WiMax, and there is no one using that frequency anymore anyway, so November seems the end of the road for the actual device.

  • Mark Choi July 19, 2015, 12:52 pm

    Just connect to the device and go to in a Web browser. Log in using the username “admin” (no password ) and then change the setting.

  • Ross McKillop July 19, 2015, 1:18 pm

    Thanks @ManifoldSky:disqus for helping Jack! :) I cancelled my subscription quite a while ago… I used it primarily when traveling, and that’s when I discovered Sprint’s not-awesome network.

  • Horst Friedrich December 30, 2018, 12:37 am

    Kann ich mit meinen Idea 4g Smart wifi hub auch mit der simcard von einen anderen Anbieter betreiben.

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