How to Troubleshoot RAM in Windows 10

This tip will explain how you can use a tool that’s built into Windows 10 to see if your system memory (RAM) is behaving normally.

Windows Memory Diagnostic Tool running a test

Before you start pulling apart your PC to see if there’s a problem with your RAM – try this:

  1. Click inside the Windows “Search” box and type the word memory. Locate the item named Windows Memory Diagonostic, and select it.
  2. Make sure to save any open work, shut down open Apps, and then select Restart now and check for problems
  3. Windows will restart your PC. This time, the Windows Memory Diagnostic Tool will start instead of Windows and begin running a series of tests on your RAM. These tests can take a fair bit of time to complete – the more RAM you have the longer the test will take. You may want to grab yourself a cup of tea or coffee. You don’t need to monitor your computer the entire time.
  4. Windows Memory Diagnostic Tool running a test

  5. When the test has completed, Windows will start up again. If, and only if, a problem was found – Windows will report it here. Otherwise, your desktop will appear as normal.
  6. If nothing gets reported, chances are good that your RAM (memory) is fine. If an error was reported – search the web for that phrase. Locate the result from Microsoft, and follow those instructions. Good luck!

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