How to Add Comcast Email to an iPhone or iPad

This tutorial will take you each step of the way through the process of adding a Comcast email address to your iPhone or iPad.

It’s worth noting up front that Comcast is also known as “Xfinity” – they’re the same company and this guide could just as easily be called “How to Add Xfinity Email to an iPhone or iPad”, the steps are identical.

Before you even start to set up Comcast email on your device you’ll need to make sure your account allows for 3rd party email apps – like Mail on your iPhone or iPad. To do so, head over to the Xfinity home page (link opens in a new window/tab) and click the email “envelope” icon found towards the upper-right corner of the site. Once you’ve signed into your email click the “gear” icon, which is also found in the upper-right corner of the site and select Settings from that menu. Choose Security from the list of options in the column on the left side of the screen and make sure the box next to Third Party Access Security does have a check-mark. This is what allows you to access your Comcast email using programs like Outlook and Mail for iOS.

With that out of the way, let’s add Comcast email to your iOS device.

  1. Start out by tapping the Settings button on your iPhone or iPad.
  2. the iPhone and iPad Settings button

  3. From the Settings menu, select Mail
  4. the iOS Settings menu with an arrow pointing to Mail

  5. Select Accounts
  6. the iOS Mail settings with an arrow pointing to Accounts

  7. Tap Add Account
  8. an arrow pointing to a button titled Add Acccount

  9. Select Other at the bottom of the list of email providers.
  10. an arrow pointing to an Other button located below a list of email providers

  11. Tap Add Mail Account
  12. a button to add Comcast Email to an iPhone or iPad

  13. Enter in all of your email account settings – your Name as you would like it to appear on your outgoing messages, your full Email address and your email Password. The Mail app will automatically add a Description – you can change that if you wish. Once all of that information has been added, tap the Next button in the upper-right corner of the window.
  14. Add Comcast Email to iPhone account settings

  15. Once the verification has been confirmed, make sure the Mail switch is toggled ON and the Notes switch is toggled OFF. Tap Save when you’re done.
  16. the toggle switches for Mail and Notes on an iPhone

  17. Confirm that your newly added Comcast account has been added to the list of ACCOUNTS
  18. a newly added Comcast Email account listed in the iPhone Mail Accounts section

  19. You can close out of the Settings now and open the Mail app. After a moment all of your emails will download to your Inbox. Select it to view those messages.
  20. the iPhone and iPad Mail app with Comcast email being displayed

  21. Ta-da! You can now send and receive your emails from your iPhone.
  22. If these steps didn’t work, (unfortunately) you’ll need to contact Comcast Support, as it’s likely an issue with your password and they’ll need to reset it.

    Please note: we also have step by step guides if you’d like to setup your Comcast email on a Mac or Windows PC.

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11 thoughts on “How to Add Comcast Email to an iPhone or iPad”

  1. Thank you!!! You are the ONLY one to point me to the spot in my xfinity acct to check for 3rd party access. Once checked, ALL my emails appeared with in 10 seconds.
    THANK YOU!!!

  2. I got my Comcast email back when I removed the Norton 360 VPN. It was blocking the connection to the Comcast email server.

  3. Incoming IMAP Server:
    Incoming IMAP Server Port Number: 993 with SSL ON
    Ideal Authentication method: STARTTLS (but not mandatory)
    If Needed: 143 with SSL ON
    Outgoing Mail SMTP Server:
    Outgoing Mail SMTP Server Port Number: 587
    If Needed: 465 (SMTPS)
    Encryption: TLS (use SSL if TLS isn’t shown)
    Authentication: Your Comcast username and password

  4. Marilyn Schneider

    Is there a way to synch the iPhone’s MAIL with Comcast? It seems I have to delete files multiple times over my apple devices (iPad, iPhone)

  5. wow, your description is much more easier to follow step by step. While some site content just information but you had given clear clarification on each step with an image. It is more easier and saves time through your content.
    Great help for the new user or beginner.

  6. Password is universal for your email. If it is not being accepted, most likely you need to reset your password from Comcast’s portal.

  7. I do not want IMAP. (Bewildered why so many people recommend this but that’s besides the point)

    When adding account to i-phone, IMAP is automatically selected. There is no opportunity to set up my account as POP3 because setting are automatically detected. Ugh, how do I set up my Comcast email as POP3?


  8. Sherry –

    Are you able to use that same password to sign into If not, you probably need to reset it, which will unfortunately mean contacting Comcast…

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